Case Worker - Mental Health in City of London

Case Worker – Mental Health

Location: London, Hybrid working arrangements available where service delivery allows. This post will require regional travel across the area, and the occasional evening and weekend working.

Salary: £28,000 - £30,000 per year

Vacancy Type: Permanent, Full Time (37 hours per week). This role requires access to a car and a full current driving licence.

County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in London, the West Midlands, Merseyside, and Greater Manchester.

About You

• Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.
• Honest and reliable, with a creative and flexible approach to all aspects of work.
• Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a ‘can do’ attitude.
• Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.
• Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.
• Experience of using recording and data collation systems.

Main Duties and Accountabilities

• Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity – young people are referred by means of effective assessment, care planning, and risk management.
• Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.
• Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.
• Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.

Qualifications

• Good ICT skills, with experience of using data recording and data collation systems.
• Experience of working with young people and their families, identified as vulnerable or having complex needs, preferably in a community setting.
• Experience of inter‑agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
• Knowledge of issues around risk and vulnerability amongst young people.
• Desirable: Relevant qualification in a relevant discipline e.g., Youth and Community, Psychology, health/social care studies.

Equal Opportunity Statement

We are wholly committed to the principle of equality of opportunity, both as an employer and as a provider of services. We value equality, diversity and inclusion.

Safeguarding Commitment

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.