Catalyst Counselling Practitioner, Woking / Hybrid

Job title: Catalyst Counselling Practitioner Organisation: Catalyst is a charity – Supporting wellness together, we promote people’s mental health, physical health and overall wellbeing by providing support to the whole person in Surrey and surrounding area. Main purpose of job: Ensure thorough and robust assessment of suitability for counselling. Department: Catalyst Counselling Location/Branch: Woking / Hybrid Role reports to: Client Service Manager – Lorraine Balaam Hours– 11 hours per week to include Wednesday afternoons and some evenings Some flexibility required on ability to change day or time working with notice Fixed Term contract: End Date – 31 st December 2025 Salary: £27,000 – 28,000 FTE Key Accountabilities for To support the Clinical Service Manager with an oversight of the functions and operations of the service so we can offer a robust and professional counselling service. To support the volunteer counsellors and Clinical Service Manager in relation to the functions of providing the Catalyst Counselling contract and Catalyst policies and procedures that underpin our governance and in line with BACP To support Catalyst Counselling Coordinator and Administrator during peak times and absences. Purpose of tasks: To ensure the client’s context understood in depth and ensure client is suitable for counselling Calling clients for assessments Verifying the client is within remit and suitable for counselling within our service Assessing client risk and act where necessary Signposting to another service or discharge the client if unsuitable Following up and liaising with other agencies when required Exploring client history in enough detail to accurately assess but without risk of re-traumatisation Completing assessment documents appropriately Advising the client we will contact them as soon as we have an appropriate counselling slot If the client is slightly outside of remit but is currently working on reduction, re-assessing the client after an agreed period of time Completing consent form, Outcome Star and care plan Uploading assessment documentation to database and updating database records following assessment Advising service manager of any concerns raised Updating administrator of assessment attendances and outcome Carrying out triages for clients General terms of reference: In carrying out the above duties the post holder will: Work collaboratively across the organisation to offer support to all main functions Be committed to the role and support Catalyst to be the most efficient it can be Be someone who believes in fairness and conducts themselves with integrity Work flexibly across operational sites, including working from home arrangements in agreement with your line manager, as required which may include evening and weekend work Be motivated to improve personal performance, outcomes, contribution, knowledge and skills Be professional when partaking in Management, Trustee Board and other work related team meetings; appraisals, workforce development and supervision processes Keep abreast of developments in services, legislation and identify good practices where appropriate Contribute to maintaining safe systems of work and a safe environment for all staff on site or working remotely Represent Catalyst at external agencies/meetings and support our values and the culture of Catalyst Assist in ensuring GDPR compliance throughout the service Adhere to health and safety compliance, ensuring timely and accurate record keeping Adhere to confidentiality policy Undertake other duties appropriate to the grade of the post This post is subject to a Disclosure and Barring Service (DBS) check at a basic level. Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role. Person Specification Qualifications and experience Qualified counsellor (minimum Level 4 diploma in Counselling) Minimum of one year of post-qualification counselling experience Accredited counsellor Ability to work via face-to-face, telephone and online Professional Registration Member of BACP Knowledge and skills Knowledge of working with clients who have drug/alcohol/mental health and trauma in a therapeutic working relationship Proven history of being able to engage with this client group Ability to manage diary appointments and effectively manage own time Ability to keep accurate and factual records Knowledge of appropriate services for onward referrals Information Technology Proficient in Microsoft Word, use of email, Outlook, and Excel Ability to enter data onto a database as required by the service General Ability to work flexibly across the week, including one evening per week Ability to work as part of a team as well as independently Clear understanding of confidentiality Commitment to and understanding of Equal Opportunities Ability to work on own initiative Ability to work efficiently and methodically #J-18808-Ljbffr