At a Glance
- Tasks: Lead daily operations of two large warehouses and manage a dynamic team.
- Company: Established company with 30 years of experience and a £50m turnover.
- Benefits: Competitive salary, bonus potential, and opportunities for career advancement.
- Other info: Fast-paced environment with potential to grow into a director-level position.
- Why this job: Play a key role in expanding warehouse capacity and driving operational excellence.
- Qualifications: Hands-on experience in operations and strong leadership skills required.
The predicted salary is between 60000 - 65000 £ per year.
Our client, established for almost 30 years and enjoying a turnover of £50m, satisfies its UK customers' needs from a 40,000 sq ft warehouse and fulfilment centre based in County Durham. Providing a range of equipment to both B2B and B2C clients across the construction and DIY sectors, they now require a Head of Operations to translate the company's strategic operational objectives into practical execution as they embark on a major investment to double the capacity of their existing warehouse facilities. You will report into the new leadership team.
Your specific responsibilities as Head of Operations will include:
- The daily running of two 18,000 sq ft warehouses and fulfilment operation
- Managing and developing a team of three warehouse managers and their supervisors
- Ensuring dispatch deadlines, stock & order accuracy targets and customer service expectations are met
- Ensuring inbound, split/rework, storage and outbound functions operate effectively
- Co-ordinating labour and operational resources to meet demand
- Monitoring warehouse productivity and operational KPIs
- Resolving bottlenecks
- Maintaining accurate stock movements and stock integrity via the Inventory Controller
- Supporting cycle counting and stock investigation
- Overseeing stock splitting, repackaging and repurposing
- Identifying operational efficiencies
- Implementing SOPs
As Head of Operations you will need:
- Proven hands-on operations/warehouse experience from a FMCG, Ecommerce, high SKU/high volume background
- Experience leading fulfilment and warehouse teams in fast-paced environments
- Experience working with WMS and inventory systems
- Problem-solving skills
- Good people management
- A level head
Rewards & benefits:
- Basic salary £60-65k, based on experience
- Bonus (up to 25% of salary)
- Potential to director level
- On-site parking
Please note: High levels of interest mean that we will only contact you if your application is shortlisted and this will happen within five working days. You must be eligible to work in the UK.
Locations
Head of Operations in Newton Aycliffe, North East employer: Catalyst
As a leading employer in County Durham, our client offers a dynamic work environment where innovation and operational excellence are at the forefront. With a strong focus on employee development and a commitment to doubling warehouse capacity, this role as Head of Operations provides an exciting opportunity for growth and leadership within a well-established company. Enjoy competitive benefits, including a generous salary and bonus structure, while being part of a collaborative team dedicated to delivering exceptional service in the construction and DIY sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in Newton Aycliffe, North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Head of Operations role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company thoroughly. Understand their operations, challenges, and recent developments. This will help us tailor your responses and show that you’re genuinely interested in the role and ready to hit the ground running.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experience where you’ve tackled operational challenges. Being able to demonstrate your hands-on experience will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Head of Operations in Newton Aycliffe, North East
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Head of Operations role. Highlight your hands-on operations experience, especially in FMCG or eCommerce, and showcase any leadership roles you've had in fast-paced environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific achievements that demonstrate your problem-solving skills and ability to manage teams effectively.
Showcase Relevant Experience:When detailing your work history, focus on your experience with warehouse management systems and inventory control. We want to see how you've successfully met dispatch deadlines and improved operational efficiencies in previous roles.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Catalyst
✨Know Your Operations Inside Out
Make sure you’re well-versed in the specifics of warehouse operations and fulfilment processes. Brush up on your knowledge of inventory management systems and operational KPIs, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams, especially in fast-paced environments. Think about times when you successfully resolved conflicts or improved team performance, as this will demonstrate your people management skills.
✨Be Ready to Discuss Efficiency Improvements
Come equipped with ideas on how to identify and implement operational efficiencies. This could include examples from your past roles where you streamlined processes or improved productivity—show them you can think strategically!
✨Understand Their Business Model
Research the company’s history, their customer base, and the specific challenges they face in the construction and DIY sectors. This will not only help you answer questions more effectively but also allow you to ask insightful questions that show your genuine interest in the role.
