At a Glance
- Tasks: Lead HR operations across EMEA, optimising processes and enhancing employee experiences.
- Company: Innovative aerospace organisation with a global presence.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Join a collaborative team focused on continuous improvement and operational excellence.
- Why this job: Make a real impact in a dynamic environment while shaping employee support functions.
- Qualifications: Experience in HR operations and strong leadership skills required.
The predicted salary is between 65000 - 75000 £ per year.
People Operations Manager
Location
West London (Hybrid, 3 days per week onsite)
Salary
£65,000 – £75,000
Sector
Aerospace
Our client is a growing and innovative organisation within the aerospace sector, operating across multiple international markets.
As the business continues to scale, they are seeking an experienced People Operations Manager to lead the delivery of HR operations across the EMEA region and help build a best-in-class employee support function.
This is a highly impactful role that combines operational leadership, process optimisation and team management.
The successful candidate will take ownership of the end-to-end employee lifecycle experience across multiple jurisdictions, ensuring operational excellence, compliance and consistency in service delivery.
In addition, they will play a key role in designing and implementing the EMEA people operations model, partnering with global stakeholders to establish scalable processes, service standards and governance frameworks.
This opportunity would suit a hands-on HR operations leader who enjoys improving processes, developing teams and driving consistency across a complex international environment.
Key Responsibilities
- Own the end-to-end administration of the employee lifecycle across EMEA, including onboarding, contract changes, transfers, leave management and offboarding activities.
- Lead, coach and develop the People Operations team, establishing clear responsibilities, performance standards and service expectations.
- Design and implement the EMEA teammate support operating model in collaboration with colleagues across AMR and APAC, defining service levels, escalation pathways and stakeholder responsibilities.
- Develop and maintain operational playbooks, process documentation, checklists and country-specific guidance to ensure consistent delivery across regions.
- Ensure HR operational processes remain compliant with local employment legislation and regulatory requirements across multiple EMEA jurisdictions.
- Work closely with People Partners, Total Rewards, Legal, Security and broader business stakeholders to deliver an efficient and seamless employee experience.
- Identify opportunities to improve processes, increase scalability and enhance service delivery as the organisation continues to grow.
- Maintain the highest standards of accuracy, governance and confidentiality when managing employee information and operational processes.
- Candidate Profile & Experience
- Proven experience within HR Operations, HR Shared Services or People Administration, ideally gained within a multinational, global or regulated environment.
- Previous experience in a senior, lead or management position with accountability for operational performance, process ownership and team leadership.
- Strong hands‑on experience managing HR operations across multiple EMEA countries, with a sound understanding of regional employment processes and compliance requirements.
- Exposure to employment legislation and HR administration across jurisdictions such as the UK, Sweden, Poland and/or Greece would be highly advantageous.
- Demonstrable experience creating, improving and documenting operational processes and service delivery models.
- Strong people management skills, with the ability to coach, develop and motivate high‑performing teams.
- Exceptional organisational skills and attention to detail, with the ability to manage high volumes of sensitive and confidential information.
- Excellent stakeholder management and communication skills, with the confidence to work effectively across HR, Legal, Reward and business functions.
- A proactive and solutions-focused approach, combined with a commitment to continuous improvement and operational excellence.
People Operations Manager in London employer: Catalyst Partners
Catalyst Partners offers an exceptional opportunity for the Head of Human Resources role within a prestigious global Asset Management organisation. With a commitment to fostering a dynamic work culture, employees benefit from a collaborative environment that prioritises professional growth and development, alongside competitive rewards and incentives. This position not only allows you to influence strategic people initiatives at a pivotal time but also provides the unique advantage of working across international markets, enhancing your global perspective in the investment sector.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Manager in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Catalyst Partners!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Catalyst Partners.
We think you need these skills to ace People Operations Manager in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Catalyst Partners. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Catalyst Partners and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Catalyst Partners. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Catalyst Partners's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Catalyst Partners
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Catalyst Partners.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Catalyst Partners will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Catalyst Partners and how you would contribute to adapting HR strategies.
