Customer Success and Onboarding Exec Legaltech

Customer Success and Onboarding Exec Legal tech – Hybrid 1 day office Join a fast-scaling LegalTech company that\’s transforming how top law firms adopt and use legal software. As a Sales Support Specialist, you\’ll play a key role in ensuring new clients have a smooth, engaging start with our platform while supporting the sales and renewals teams to deliver exceptional service. What You\’ll Do: Be the go-to contact for onboarding new law firm clients within existing accounts Run engaging demos and training sessions for legal professionals Create onboarding materials, guides, and FAQs Support the sales team with admin and proposals Identify upsell opportunities and help reduce churn What You Bring: Proven experience in customer onboarding, sales support or client success Great communication skills—you’re confident leading demos and building relationships Highly organised, detail-driven, and proactive Experience in B2B SaaS or subscription services a plus Familiar with CRM tools like Salesforce or HubSpot What You’ll Get: A role with real impact in a high-growth LegalTech success story Supportive, collaborative team culture Clear opportunities for growth and progression Competitive salary and benefits Keyword Cloud: “Customer Success Exec”, \”Onboarding\” “Legaltech Sales Support” ,“Trainer”, “Instructor”, “Law firms”, “Magic circle” \”legaltech\”, \”legal tech,\” \”legal-tech\”, \”Law firm\”, \”Solicitor\”, Lawyer\”, \”AI\”, “Legal Data”, “Consultancy”, “Data”, \”legal software\”, \”Platform\”, \”SaaS”, \”PaaS #J-18808-Ljbffr