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- Tasks: Coordinate care services and manage staffing solutions for clients and clinicians.
- Company: Join the passionate team at Catalyst Care Group in Somerset.
- Benefits: Enjoy wellness days, discounts, and comprehensive health plans.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in healthcare and strong communication skills are a plus.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 48000 £ per year.
Join a supportive and passionate team at Catalyst Care Group, providing exceptional person-centred care across Somerset. As a Care Coordinator, you'll play a key role in ensuring smooth service delivery, supporting both clients and clinicians, and helping the organisation continue to grow and thrive.
As a Care Coordinator, you'll be responsible for managing daily staffing operations and providing outstanding service to clients and clinicians. You'll handle all incoming queries, ensure timely responses, and accurately match clinicians to client requirements while maintaining compliance with company policies and care standards. Working closely with the Transforming Care, Account Management, and Sales teams, you'll contribute to business growth and client satisfaction. The role also includes participating in the on-call rota as part of your regular duties.
Key Responsibilities- Coordinate staffing solutions to meet client requirements across care services
- Manage and respond to all incoming client and clinician inquiries efficiently
- Collaborate with internal teams to support smooth and compliant operations
- Match clinicians skills and availability to client needs
- Maintain accurate records and ensure adherence to company procedures and regulations
- Support service improvement and promote positive relationships with clients and staff
- NVQ Level 2 in Health and Social Care (desirable)
- Experience in the healthcare sector, preferably in coordination or administrative roles
- Strong communication, organisational, and multitasking skills
- Confident using Microsoft Word, Outlook, and Excel
- Ability to work in a fast-paced environment handling multiple queries
- Full UK driving license
- Employee Assistance Programme
- Retail Discount Scheme
- Workplace Pension Scheme
- Gym and Cycle to Work discounts
- Health Cash Plan
- Four additional wellness days per year
- Extra holiday day on your birthday
- Group Life Insurance
- Group Critical Illness Cover
- Income Protection Cover
Care Coordinator employer: Catalyst Care Group
Contact Detail:
Catalyst Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at Catalyst Care Group. A friendly chat can open doors and give you insider info on what they’re looking for in a Care Coordinator.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of person-centred care. Be ready to share examples of how you've coordinated care or managed staffing solutions in the past. We want to see your passion shine through!
✨Tip Number 3
Show off your organisational skills! During the interview, highlight how you’ve successfully handled multiple queries or managed schedules. This role is all about keeping things running smoothly, so let us know how you can contribute.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Care Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Care Coordinator role. Highlight any relevant experience in healthcare coordination or administration, and don’t forget to mention your NVQ Level 2 if you have it!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about providing person-centred care and how your background makes you a great fit for our team at Catalyst Care Group.
Show Off Your Communication Skills: As a Care Coordinator, strong communication is key. In your application, demonstrate your ability to handle inquiries and collaborate with teams. Use clear and concise language to show us you can manage multiple queries effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Catalyst Care Group
✨Know Your Stuff
Make sure you understand the role of a Care Coordinator inside out. Familiarise yourself with the key responsibilities, like managing staffing operations and responding to client queries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Care Coordinator, strong communication is crucial. Prepare examples from your past experiences where you've effectively communicated with clients or team members. This will demonstrate your ability to handle inquiries and collaborate with internal teams smoothly.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would manage multiple queries or match clinicians to client needs. Practising these scenarios can help you articulate your thought process during the interview.
✨Highlight Your Organisational Skills
In this role, you'll need to juggle various tasks. Be prepared to discuss how you stay organised and manage your time effectively. Share specific tools or methods you use to keep track of your responsibilities, as this will show you're ready for the fast-paced environment.
