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- Tasks: Coordinate staffing solutions and manage client inquiries in a dynamic healthcare environment.
- Company: Join the passionate team at Catalyst Care Group, dedicated to exceptional care across Somerset.
- Benefits: Enjoy a competitive salary, wellness days, discounts, and comprehensive health plans.
- Why this job: Make a real difference in people's lives while growing your career in healthcare.
- Qualifications: Experience in healthcare coordination and strong communication skills are preferred.
- Other info: Fast-paced role with opportunities for personal and professional development.
The predicted salary is between 25000 - 28000 £ per year.
Hours: 37.5 hours per week
Vacancy type: Full Time Permanent
Salary: £25,000 – £28,000 per year / On-call may be required which would be paid on top of the salary.
Join a supportive and passionate team at Catalyst Care Group, providing exceptional person-centred care across Somerset. As a Care Coordinator, you’ll play a key role in ensuring smooth service delivery, supporting both clients and clinicians, and helping the organisation continue to grow and thrive.
About the Role
As a Care Coordinator, you’ll be responsible for managing daily staffing operations and providing outstanding service to clients and clinicians. You’ll handle all incoming queries, ensure timely responses, and accurately match clinicians to client requirements while maintaining compliance with company policies and care standards. Working closely with the Transforming Care, Account Management, and Sales teams, you’ll contribute to business growth and client satisfaction. The role also includes participating in the on‑call rota as part of your regular duties.
Key Responsibilities
- Coordinate staffing solutions to meet client requirements across care services
- Manage and respond to all incoming client and clinician inquiries efficiently
- Collaborate with internal teams to support smooth and compliant operations
- Match clinicians skills and availability to client needs
- Maintain accurate records and ensure adherence to company procedures and regulations
- Support service improvement and promote positive relationships with clients and staff
About You
- NVQ Level 2 in Health and Social Care (desirable)
- Experience in the healthcare sector, preferably in coordination or administrative roles
- Strong communication, organisational, and multitasking skills
- Confident using Microsoft Word, Outlook, and Excel
- Ability to work in a fast-paced environment handling multiple queries
- Full UK driving licence
Benefits
- Employee Assistance Programme
- Retail Discount Scheme
- Workplace Pension Scheme
- Gym and Cycle to Work discounts
- Health Cash Plan
- Four additional wellness days per year
- Extra holiday day on your birthday
- Group Life Insurance
- Group Critical Illness Cover
- Income Protection Cover
If you’re organised, proactive, and passionate about supporting others, we’d love to hear from you! Click Apply Now, and let’s arrange a quick chat about this exciting opportunity.
Care Coordinator in Birmingham employer: Catalyst Care Group
Contact Detail:
Catalyst Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for a Care Coordinator role. Sometimes, a friendly chat can lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for those interviews! Research Catalyst Care Group and understand their values and services. Tailor your answers to show how your skills align with their mission of providing exceptional person-centred care.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do a mock interview with you. This will help you feel more confident and articulate when discussing your experience and how it fits the Care Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our supportive team at Catalyst Care Group.
We think you need these skills to ace Care Coordinator in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your healthcare experience and any relevant qualifications, like your NVQ Level 2 in Health and Social Care, to show us you’re a great fit for the Care Coordinator role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about providing person-centred care. Share specific examples of how you've coordinated staffing or managed client inquiries in the past, so we can see your enthusiasm and capability shine through.
Show Off Your Communication Skills: As a Care Coordinator, strong communication is key! Make sure your application is clear and concise. Use proper grammar and structure to demonstrate your organisational skills, which are essential for managing multiple queries effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it shows us you’re proactive!
How to prepare for a job interview at Catalyst Care Group
✨Know Your Stuff
Make sure you understand the role of a Care Coordinator inside out. Familiarise yourself with the key responsibilities, like managing staffing operations and responding to client queries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your communication, organisational, and multitasking skills during the interview. Prepare examples from your past experiences where you've successfully managed multiple tasks or resolved client issues. This will demonstrate your ability to thrive in a fast-paced environment.
✨Be Ready for Scenarios
Expect scenario-based questions that assess how you'd handle specific situations, such as matching clinicians to client needs or dealing with an influx of inquiries. Think through potential challenges and how you would address them, showcasing your problem-solving abilities.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. Inquire about the team dynamics, the on-call rota, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
