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- Tasks: Manage customer accounts and drive timely cash collections in a dynamic finance team.
- Company: Join Catalent Pharma Solutions, a leader in drug development and delivery.
- Benefits: Competitive salary, performance bonuses, generous holiday, and health benefits.
- Why this job: Make a real impact on financial health while developing your career in a supportive environment.
- Qualifications: Experience in accounts receivable or credit control and strong communication skills.
- Other info: Enjoy career development opportunities and a vibrant workplace culture.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Catalent Pharma Solutions is looking for a proactive and detail‑driven Credit Controller to join our Collections team in Swindon. This position plays a key role within our wider finance function, helping to safeguard cashflow and support the financial health of the business.
As a Credit Controller, you will manage a dedicated portfolio of customer accounts and take ownership of driving timely cash collections. You’ll ensure customers adhere to agreed payment terms, upload web‑billing invoices promptly, and resolve queries efficiently to maintain strong financial performance.
The Role
- Managing a portfolio of customer accounts
- Leading collection activities to secure timely payments
- Investigating, resolving, and following up on customer disputes
- Building strong relationships with internal stakeholders to accelerate query resolution
- Analysing and reconciling customer accounts
- Participating in calls with internal teams to address issues and agree solutions
- Uploading web‑billing invoices to customer portals
- Supporting ad‑hoc projects as assigned by the Manager
The Candidate
- Accounts Receivable experience (desirable)
- Background in B2B collections or Credit Control
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)
- The ability to handle challenging conversations with tact and diplomacy
- Strong organisational and analytical capabilities
- The ability to multitask and meet deadlines in a fast‑paced environment
Why Join Catalent?
- Competitive Salary – Reflecting your skills and experience
- Bonus & Benefits – Annual performance bonus, pension scheme, life assurance, generous holiday entitlement (with option to purchase more), plus discounts via Reward Gateway
- Career Development – Access to training, mentoring, and cross‑functional opportunities across Catalent’s global network. Includes LinkedIn Learning subscription with 10,000+ courses
- Health & Wellbeing – Employee assistance programme, on‑site canteen, Cycle to Work Scheme, Electric Vehicle scheme, and a strong “Patient First” safety culture. Join Employee Resource Groups and take part in charitable activities
- Excellent Location – Just two minutes from J16 of the M4 with free on‑site parking
Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life‑enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability.
Credit Controller in Swindon employer: Catalent
Contact Detail:
Catalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Swindon
✨Tip Number 1
Get to know the company inside out! Research Catalent Pharma Solutions and understand their values, products, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to credit control and accounts receivable. Think about how you can demonstrate your experience with B2B collections and handling customer disputes effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Credit Controller in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your relevant experience in accounts receivable and B2B collections, and don’t forget to showcase your excellent communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Collections team. Mention specific examples of how you've successfully managed customer accounts or resolved disputes.
Showcase Your Skills: We love seeing proficiency in Microsoft Office, especially Excel! If you have any analytical skills or experience with cash collections, make sure to highlight these in your application.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Catalent.
How to prepare for a job interview at Catalent
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your accounts receivable knowledge and be ready to discuss how you've managed customer accounts in the past. Highlight any specific metrics or achievements that showcase your ability to drive timely cash collections.
✨Master the Art of Communication
Excellent communication skills are crucial for this role. Prepare to demonstrate how you handle challenging conversations with customers and internal stakeholders. Think of examples where your tact and diplomacy helped resolve disputes or accelerate query resolutions.
✨Showcase Your Organisational Skills
In a fast-paced environment, being organised is key. Be ready to share how you manage multiple tasks and deadlines effectively. You might want to mention any tools or methods you use to keep track of your workload and ensure nothing slips through the cracks.
✨Familiarise Yourself with Microsoft Office
Proficiency in Microsoft Office is a must for this position. Make sure you're comfortable discussing how you've used Excel for data analysis or Word for documentation in previous roles. If you have experience with web-billing systems, be prepared to talk about that too!
