At a Glance
- Tasks: Lead global process governance and drive impactful transformation projects in clinical supply systems.
- Company: Join Catalent, a leader in drug development and delivery with a collaborative culture.
- Benefits: Enjoy competitive salary, pension scheme, private medical insurance, and generous holiday entitlement.
- Other info: Access high-quality training and mentoring within a diverse and inclusive workplace.
- Why this job: Make a real difference in healthcare while developing your career in a dynamic environment.
- Qualifications: Bachelor’s degree and experience in clinical supply or process excellence required.
The predicted salary is between 49500 - 60500 £ per year.
We have an opportunity for a Manager, Process Excellence to join our team and lead global process governance for clinical supply systems. In this role, you will ensure compliance, efficiency, and standardization across multiple sites. You will act as a key partner for system lifecycle management, process harmonization, and continuous improvement initiatives. This position offers the chance to collaborate with cross-functional teams and drive impactful transformation projects.
Location: Bathgate, UK (or any Catalent site)
100% Onsite
The Role
- Own and maintain global Standard Operating Procedures, work instructions, forms, and process documentation to ensure compliant and standardized CSS operations.
- Act as the business owner for key clinical supply systems, managing process requirements, enhancements, and user support.
- Gather, document, and approve business requirements (User Requirement Specifications/Functional Requirement Specifications) for system changes and new functionality.
- Coordinate and support system testing activities, including User Acceptance Testing, validation deliverables, and deployment readiness.
- Provide guidance and troubleshooting support to site subject matter experts on process execution, system functionality, and issue resolution.
- Deliver training, onboarding, and communications related to new processes, procedural updates, and system releases.
- Monitor process performance metrics, identify improvement opportunities, and lead continuous improvement initiatives.
- Collaborate daily with Quality, Information Technology, Operations, and site teams to drive harmonization, change control activities, compliance, and operational excellence.
The Candidate
- Minimum Requirements
- Bachelor’s degree in science, engineering, operations, supply chain, or related field.
- Proven years of relevant experience in clinical supply, Good Manufacturing Practice operations, process excellence, or business systems.
- Strong knowledge of Good Practice regulations, Computer System Validation practices, Standard Operating Procedure authorship, and system lifecycle expectations.
- Experience with system testing, User Acceptance Testing coordination, and requirement documentation.
- Strong analytical and process-mapping skills; ability to simplify complex workflows.
- Excellent communication skills and ability to influence across global functions and sites.
- Demonstrated ability to manage multiple projects with tight deadlines.
- Demonstrable leadership experience at Catalent may be considered in place of external experience.
- Preferred Skills & Background
- Experience with Catalent systems: SFX, JDE, TrackWise/Global TrackWise, SIS/CCS, ValGenesis.
- Lean Six Sigma, process excellence, or business analysis credentials.
- Experience writing Standard Operating Procedures/Work Instructions for both system and non-system processes.
- Experience as a system owner or process owner in a regulated environment.
Why You Should Join Catalent
- With nearly 25 years of experience, our Bathgate location in Scotland, UK is an integral part of Catalent’s European clinical supply services network.
- Competitive Salary – Reflecting your experience and skills.
- Benefits – A pension scheme matching up to 7.5% and life assurance. Enjoy BUPA private medical insurance, a generous holiday entitlement that increases with tenure, and the option to trade leave.
- Career Development – Access high-quality training, mentoring, and cross-functional opportunities within Catalent’s global network.
- Health & Wellbeing – Includes an employee assistance programme, on-site canteen facilities, and an active safety and “Patient First” culture.
- Excellent Location – Just a few minutes’ drive from J3A of the M8, with free on-site parking.
Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world.
Manager, Process Excellence employer: Catalent
Catalent in Swindon is an exceptional employer, offering a dynamic work environment where safety, quality, and performance are paramount. With a strong focus on employee development and competitive benefits, including bonuses and career advancement opportunities, Catalent fosters a culture of excellence and teamwork that empowers its staff to thrive in their roles.
