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For Companies At a Glance
- Tasks: Engage with customers, drive sales, and represent the Castore brand.
- Company: Join a fast-growing sportswear brand committed to innovation and quality.
- Benefits: Competitive salary and career growth opportunities in a dynamic environment.
- Why this job: Be part of a passionate team that enhances athletes' performance through premium products.
- Qualifications: Sales experience and strong communication skills are a plus.
- Other info: Flexible 8-hour contracts available, perfect for students seeking part-time work.
Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.
The founders’ vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement.
The sportswear market has been dominated by a small clique of mass-market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best.
The Role
A Sales Associate is a very important role within our stores, you will be given the opportunity to be part of a hard working team, working closely with premium product, customers and achieving daily targets.
We want our customers to step into store and feel the ‘Castore experience It’s your job to inform all customers about our products and drive the force behind service and selling within our stores.
We\’re recruiting for two Sales Associates on an 8-hour per week permanent contract and an 8-hour per week temporary contract.
Responsibilities
- Greeting and serving customers as they enter the store.
- Acting as an ambassador for our Castore brand.
- Always provide excellent customer service.
- Advising and assisting customers.
- Handling complaints or forwarding serious issues to the manager on duty.
- Conducting customer transactions.
- Replenishing the supply of stock on the shelves.
- Assisting with store deliveries.
- Replenishment of the store.
- Monitor and report on KPIs regularly, e.g. Order in store, E-receipts.
- Identify opportunities for up selling products and add-on sales.
Skills & Qualities
- The ability to thrive in a sales targeted environment.
- The capacity to work alone or as part of a team.
- Outstanding written and oral communication skills.
- A desire to use your initiative to solve problems.
- Friendly positive attitude.
What We Offer
- Competitive salary
- A chance to build a career with a fast paced, high growth brand
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Sales Associate Retail · Factory Outlet Stoke employer: Castore
Contact Detail:
Castore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate Retail · Factory Outlet Stoke
✨Tip Number 1
Get to know the Castore brand inside out! Familiarise yourself with our products and ethos, so you can genuinely connect with customers. When you can speak passionately about what we offer, it’ll shine through in your interactions.
✨Tip Number 2
Practice your sales pitch! Role-play with friends or family to get comfortable with upselling and handling customer queries. The more you practice, the more natural it will feel when you're on the shop floor.
✨Tip Number 3
Show off your personality! We want to see your friendly, positive attitude come through. Smile, engage with customers, and make them feel welcome – that’s how you create the ‘Castore experience’!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and being part of something special at Castore.
We think you need these skills to ace Sales Associate Retail · Factory Outlet Stoke
Some tips for your application 🫡
Show Your Passion for Sportswear: When you're writing your application, let us know why you're excited about working with premium sportswear. Share your personal experiences with athletic gear and how it has impacted your performance. We love to see that enthusiasm!
Highlight Your Customer Service Skills: Make sure to emphasise any previous experience you have in customer service. We want to know how you've gone above and beyond to create a great experience for customers. Remember, it's all about making that 'Castore experience' unforgettable!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Castore team!
How to prepare for a job interview at Castore
✨Know the Brand Inside Out
Before your interview, dive deep into Castore's ethos and product range. Understand their commitment to quality and innovation. This will not only impress your interviewers but also help you connect with the brand's mission of making athletes better.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully met sales targets or provided exceptional customer service. Be ready to discuss how you can contribute to achieving daily targets at Castore and enhance the customer experience.
✨Emphasise Teamwork and Initiative
As a Sales Associate, you'll need to work well in a team and also take initiative. Share instances where you've collaborated effectively with others or taken the lead on a project. This will demonstrate your ability to thrive in a sales-targeted environment.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face in the role. Prepare responses for common scenarios, such as handling complaints or upselling products. This will show that you're proactive and ready to provide excellent customer service right from the start.
