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For Companies At a Glance
- Tasks: Engage with customers, drive sales, and promote our premium sportswear.
- Company: Join Castore, a brand dedicated to making athletes better with innovative sportswear.
- Benefits: Competitive salary and career growth opportunities in a fast-paced environment.
- Why this job: Be part of a passionate team and deliver the ultimate Castore experience to customers.
- Qualifications: Sales-driven mindset, excellent communication skills, and a positive attitude.
- Other info: Opportunity to work with premium products and enhance your retail skills.
The predicted salary is between 24000 - 36000 £ per year.
Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.
The founders’ vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement.
The sportswear market has been dominated by a small clique of mass‑market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best.
The Role
A Sales Associate is a very important role within our stores, you will be given the opportunity to be part of a hard working team, working closely with premium product, customers and achieving daily targets. We want our customers to step into store and feel the ‘Castore experience It’s your job to inform all customers about our products and drive the force behind service and selling within our stores.
Responsibilities
- Greeting and serving customers as they enter the store.
- Acting as an ambassador for our Castore brand.
- Always provide excellent customer service.
- Advising and assisting customers.
- Handling complaints or forwarding serious issues to the manager on duty.
- Conducting customer transactions.
- Replenishing the supply of stock on the shelves.
- Assisting with store deliveries.
- Replenishment of the store.
- Monitor and report on KPIs regularly, e.g. Order in store, E‑receipts.
- Identify opportunities for up selling products and add‑on sales.
Skills & Qualities
- The ability to thrive in a sales targeted environment.
- The capacity to work alone or as part of a team.
- Outstanding written and oral communication skills.
- A desire to use your initiative to solve problems.
- Friendly positive attitude.
What We Offer
- Competitive salary
- A chance to build a career with a fast paced, high growth brand
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Sales Associate Retail · Factory Outlet Devon employer: Castore
Contact Detail:
Castore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate Retail · Factory Outlet Devon
✨Tip Number 1
Get to know the Castore brand inside out! Familiarise yourself with our products and ethos, so you can confidently share your passion with customers. This will help you stand out as a knowledgeable Sales Associate who truly embodies the 'Castore experience'.
✨Tip Number 2
Practice your communication skills! Whether it’s greeting customers or handling complaints, being friendly and approachable is key. Role-play with friends or family to boost your confidence in delivering excellent customer service.
✨Tip Number 3
Show us your sales skills! Think of creative ways to upsell and cross-sell our premium products. Prepare some examples of how you’ve successfully done this in the past, as it’ll show your potential to drive sales and meet targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Castore team and being part of our mission to make athletes better.
We think you need these skills to ace Sales Associate Retail · Factory Outlet Devon
Some tips for your application 🫡
Show Your Passion for Sportswear: When writing your application, let us know why you're excited about working with premium sportswear. Share your personal experiences with athletic performance and how you connect with our ethos of 'BETTER NEVER STOPS'.
Highlight Your Customer Service Skills: We want to see that you can provide excellent customer service. Use your application to showcase any previous experience where you’ve gone above and beyond for customers, especially in a retail environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff. Remember, we’re looking for outstanding communication skills!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Castore team!
How to prepare for a job interview at Castore
✨Know the Brand Inside Out
Before your interview, make sure you understand Castore's ethos and what sets it apart from other sportswear brands. Familiarise yourself with their commitment to quality and innovation, as well as their target audience. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its mission.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully driven sales in previous roles. Think about specific situations where you exceeded targets or provided exceptional customer service. Be ready to discuss how you can apply these skills to create a memorable 'Castore experience' for customers.
✨Emphasise Teamwork and Initiative
As a Sales Associate, you'll need to work well in a team while also being proactive. Share experiences where you've collaborated effectively with colleagues or taken the initiative to solve problems. This will show that you're adaptable and can thrive in a fast-paced environment.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company. Ask about their approach to customer service or how they measure success in the store. This not only shows your interest but also helps you gauge if Castore is the right fit for you.
