At a Glance
- Tasks: Engage with customers, drive sales, and represent the Castore brand.
- Company: Join a fast-growing premium sportswear brand dedicated to innovation.
- Benefits: Competitive salary and career growth opportunities in a dynamic environment.
- Other info: Flexible hours available with a focus on teamwork and customer service.
- Why this job: Be part of a passionate team that enhances athletes' performance.
- Qualifications: Sales experience and excellent communication skills are a plus.
The predicted salary is between 12 - 15 € per hour.
Castore exists for one single reason — to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.
The founders’ vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement. The sportswear market has been dominated by a small clique of mass‑market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best.
The Role
A Sales Associate is a very important role within our stores, you will be given the opportunity to be part of a hard working team, working closely with premium product, customers and achieving daily targets. We want our customers to step into store and feel the ‘Castore experience’. It’s your job to inform all customers about our products and drive the force behind service and selling within our stores.
We're currently recruiting for two Sales Associates:
- 1 - 12-hours per-week contract
- 1 - 8-hours per-week contract
Responsibilities
- Greeting and serving customers as they enter the store.
- Acting as an ambassador for our Castore brand.
- Always provide excellent customer service.
- Advising and assisting customers.
- Handling complaints or forwarding serious issues to the manager on duty.
- Conducting customer transactions.
- Replenishing the supply of stock on the shelves.
- Assisting with store deliveries.
- Replenishment of the store.
- Monitor and report on KPIs regularly, e.g. Order in store, E-receipts.
- Identify opportunities for up selling products and add-on sales.
Skills & Experience
- The ability to thrive in a sales targeted environment.
- The capacity to work alone or as part of a team.
- Outstanding written and oral communication skills.
- A desire to use your initiative to solve problems.
- Friendly positive attitude.
What We Offer
- Competitive salary
- A chance to build a career with a fast paced, high growth brand
Sales Associate Retail · Castore Swindon Outlet employer: Castore
At Castore, we pride ourselves on being an exceptional employer that champions a culture of innovation and excellence. Our Swindon Outlet offers a dynamic work environment where Sales Associates can thrive, supported by competitive salaries and opportunities for career growth within a rapidly expanding brand. Join us to be part of a passionate team dedicated to enhancing athletic performance and delivering an unparalleled customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate Retail · Castore Swindon Outlet
✨Tip Number 1
Get to know the Castore brand inside out! Familiarise yourself with our products and the unique features that set us apart. This way, when you chat with customers, you can confidently share how our sportswear can enhance their performance.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable greeting customers and handling their queries. Remember, a friendly approach goes a long way in creating that unforgettable 'Castore experience'.
✨Tip Number 3
Show your passion for sports and fitness! Whether it's sharing your own experiences or discussing the latest trends in athletic wear, let your enthusiasm shine through. Customers love connecting with someone who genuinely cares about their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Castore team and being part of our mission to make athletes better.
We think you need these skills to ace Sales Associate Retail · Castore Swindon Outlet
Some tips for your application 🫡
Show Your Passion for Sportswear:When writing your application, let us know why you're excited about working with Castore. Share your love for sports and how our ethos of 'BETTER NEVER STOPS' resonates with you. This will help us see your genuine interest in the brand!
Highlight Your Customer Service Skills:Make sure to emphasise any previous experience you have in customer service. We want to know how you've gone above and beyond to create a great experience for customers. Use specific examples to show us what you can bring to the team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Sales Associate role. Remember, we’re looking for outstanding communication skills!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to embrace our innovative spirit!
How to prepare for a job interview at Castore
✨Know the Brand Inside Out
Before your interview, make sure you understand Castore's ethos and what sets it apart from other sportswear brands. Familiarise yourself with their commitment to quality and innovation, as well as their target audience. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its mission.
✨Showcase Your Customer Service Skills
As a Sales Associate, excellent customer service is key. Prepare examples of how you've provided outstanding service in the past, whether it's resolving complaints or upselling products. Be ready to discuss how you would create a memorable 'Castore experience' for customers.
✨Demonstrate Your Sales Acumen
Since the role is sales-targeted, think of specific strategies you could use to meet and exceed sales goals. Bring up any previous experiences where you successfully achieved targets or identified opportunities for upselling. This will show that you're proactive and results-driven.
✨Emphasise Teamwork and Initiative
Castore values both teamwork and individual initiative. Be prepared to talk about times when you've worked effectively in a team, as well as instances where you've taken the lead on a project or solved a problem independently. This balance will highlight your versatility as a candidate.
