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For Companies At a Glance
- Tasks: Engage customers, provide excellent service, and drive sales in a dynamic retail environment.
- Company: Join Castore, a premium sportswear brand dedicated to enhancing athletic performance through innovation.
- Benefits: Enjoy a competitive salary and the opportunity to grow your career with a fast-paced brand.
- Why this job: Be part of a passionate team that values quality and customer experience in sportswear.
- Qualifications: No specific experience required; just bring a positive attitude and a desire to excel in sales.
- Other info: This role is on an 8-hour per week contract, perfect for students or those seeking flexible work.
Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.
The founders’ vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement.
The sportswear market has been dominated by a small clique of mass‑market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best.
The Role
A Sales Associate is a very important role within our stores, you will be given the opportunity to be part of a hard working team, working closely with premium product, customers and achieving daily targets.
We want our customers to step into store and feel the ‘Castore experience It’s your job to inform all customers about our products and drive the force behind service and selling within our stores.
This role is on an 8-hour per‑week contract
Responsibilities
- Greeting and serving customers as they enter the store.
- Acting as an ambassador for our Castore brand.
- Always provide excellent customer service.
- Advising and assisting customers.
- Handling complaints or forwarding serious issues to the manager on duty.
- Conducting customer transactions.
- Replenishing the supply of stock on the shelves.
- Assisting with store deliveries.
- Replenishment of the store.
- Monitor and report on KPIs regularly, e.g. Order in store, E‑receipts.
- Identify opportunities for up selling products and add‑on sales.
Skills & Qualities
- The ability to thrive in a sales targeted environment.
- The capacity to work alone or as part of a team.
- Outstanding written and oral communication skills.
- A desire to use your initiative to solve problems.
- Friendly positive attitude.
What We Offer
- Competitive salary
- A chance to build a career with a fast paced, high growth brand
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Sales Associate Retail · Braintree employer: Castore
Contact Detail:
Castore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate Retail · Braintree
✨Tip Number 1
Familiarise yourself with Castore's product range and ethos. Understanding the brand's commitment to quality and innovation will help you engage customers effectively and demonstrate your passion for the products.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. Being able to handle complaints and provide excellent service is crucial, so think about how you would respond to various customer interactions.
✨Tip Number 3
Showcase your sales skills by preparing examples of how you've successfully upsold products in the past. This will demonstrate your ability to meet targets and contribute to the store's success.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Sales Associate Retail · Braintree
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Castore's ethos and product offerings. Highlight your understanding of their commitment to quality and innovation in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or sales, particularly in premium brands. Emphasise any achievements related to customer service and sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sportswear and customer service. Mention specific examples of how you have provided excellent service or met sales goals in previous roles.
Showcase Your Communication Skills: Since outstanding communication is key for this role, ensure your application is well-written and free of errors. Use clear and concise language to convey your enthusiasm for the position.
How to prepare for a job interview at Castore
✨Know the Brand Inside Out
Before your interview, make sure you research Castore thoroughly. Understand their ethos of 'Better Never Stops' and how they differentiate themselves in the sportswear market. Being able to discuss their products and values will show your genuine interest in the brand.
✨Demonstrate Your Sales Skills
Prepare examples from your past experiences where you've successfully met sales targets or provided excellent customer service. Highlight your ability to upsell and how you can contribute to achieving daily targets at Castore.
✨Showcase Your Team Spirit
As a Sales Associate, teamwork is crucial. Be ready to discuss how you work well with others and contribute to a positive team environment. Share specific instances where collaboration led to success in your previous roles.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face in the role. Prepare to discuss how you would handle complaints or difficult situations, showcasing your problem-solving skills and friendly attitude.
