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For Companies At a Glance
- Tasks: Engage with customers, promote premium sportswear, and achieve sales targets.
- Company: Join Castore, a brand dedicated to making athletes better with innovative sportswear.
- Benefits: Competitive salary and career growth opportunities in a fast-paced environment.
- Why this job: Be part of a passionate team and deliver the unique Castore experience to customers.
- Qualifications: Sales-driven mindset, excellent communication skills, and a positive attitude.
- Other info: Opportunity to work with premium products and develop your retail skills.
The predicted salary is between 24000 - 36000 £ per year.
Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.
The Role
A Sales Associate is a very important role within our stores, you will be given the opportunity to be part of a hard working team, working closely with premium product, customers and achieving daily targets. We want our customers to step into store and feel the ‘Castore experience’. It’s your job to inform all customers about our products and drive the force behind service and selling within our stores.
Responsibilities
- Greeting and serving customers as they enter the store.
- Acting as an ambassador for our Castore brand.
- Always provide excellent customer service.
- Advising and assisting customers.
- Handling complaints or forwarding serious issues to the manager on duty.
- Conducting customer transactions.
- Replenishing the supply of stock on the shelves.
- Assisting with store deliveries.
- Replenishment of the store.
- Monitor and report on KPIs regularly, e.g. Order in store, E-receipts.
- Identify opportunities for up selling products and add-on sales.
Skills & Qualities
- The ability to thrive in a sales targeted environment.
- The capacity to work alone or as part of a team.
- Outstanding written and oral communication skills.
- A desire to use your initiative to solve problems.
- Friendly positive attitude.
What We Offer
- Competitive salary
- A chance to build a career with a fast paced, high growth brand
Sales Associate - Matchday Retail · Preston North End employer: Castore
Contact Detail:
Castore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Matchday Retail · Preston North End
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Castore's ethos and products. When you walk into that interview, you want to show that you’re not just another candidate but someone who truly understands what makes Castore special.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell Castore products to a customer. Highlight the unique features and benefits, and be ready to demonstrate your passion for helping athletes perform better.
✨Tip Number 3
Show off your customer service skills! Be prepared to share examples of how you've provided excellent service in the past. Remember, it’s all about creating that ‘Castore experience’ for customers, so think of ways you can go above and beyond.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows your enthusiasm for the role and keeps you fresh in their minds. And hey, if you haven’t already, apply through our website for a smoother process!
We think you need these skills to ace Sales Associate - Matchday Retail · Preston North End
Some tips for your application 🫡
Show Your Passion for Sportswear: When writing your application, let us know why you're excited about working with premium sportswear. Share your personal experiences with athletic gear and how it has impacted your performance. We love to see that enthusiasm!
Highlight Your Customer Service Skills: Make sure to emphasise any previous experience you have in customer service. We want to know how you've gone above and beyond to create a great experience for customers. Remember, it's all about making that 'Castore experience' unforgettable!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Castore team!
How to prepare for a job interview at Castore
✨Know the Brand Inside Out
Before your interview, make sure you understand Castore's ethos and commitment to quality. Familiarise yourself with their products and how they stand out in the sportswear market. This will help you speak confidently about why you want to be part of a brand that aims to make athletes better.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully met sales targets or provided exceptional customer service. Be ready to discuss how you can contribute to achieving daily targets at Castore and how you can enhance the customer experience in-store.
✨Demonstrate Team Spirit
Since the role involves working closely with a team, think of instances where you've collaborated effectively with others. Highlight your ability to thrive in a sales-targeted environment while also being a supportive team member. This will show that you can contribute positively to the Castore team dynamic.
✨Prepare for Customer Scenarios
Anticipate questions about handling customer complaints or difficult situations. Think through how you would approach these scenarios, keeping in mind Castore's commitment to excellent customer service. Showing that you can handle challenges with a friendly and positive attitude will set you apart.