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For Companies At a Glance
- Tasks: Engage with customers, drive sales, and promote our premium sportswear.
- Company: Join Castore, a brand dedicated to making athletes better.
- Benefits: Competitive salary and career growth in a fast-paced environment.
- Why this job: Be part of a passionate team and deliver the ultimate Castore experience.
- Qualifications: Sales skills, teamwork, and a positive attitude are essential.
- Other info: Opportunity to work with innovative products and enhance customer satisfaction.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.
The founders’ vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement.
The sportswear market has been dominated by a small clique of mass-market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best.
The Role
A Sales Associate is a very important role within our stores, you will be given the opportunity to be part of a hard working team, working closely with premium product, customers and achieving daily targets.
We want our customers to step into store and feel the ‘Castore experience It’s your job to inform all customers about our products and drive the force behind service and selling within our stores.
Responsibilities
- Greeting and serving customers as they enter the store.
- Acting as an ambassador for our Castore brand.
- Always provide excellent customer service.
- Advising and assisting customers.
- Handling complaints or forwarding serious issues to the manager on duty.
- Conducting customer transactions.
- Replenishing the supply of stock on the shelves.
- Assisting with store deliveries.
- Replenishment of the store.
- Monitor and report on KPIs regularly, e.g. Order in store, E-receipts.
- Identify opportunities for up selling products and add-on sales.
Skills & Qualities
- The ability to thrive in a sales targeted environment.
- The capacity to work alone or as part of a team.
- Outstanding written and oral communication skills.
- A desire to use your initiative to solve problems.
- Friendly positive attitude.
What We Offer
- Competitive salary
- A chance to build a career with a fast paced, high growth brand
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Sales Associate - Matchday employer: Castore
Contact Detail:
Castore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Matchday
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Castore's ethos and products. When you walk into that interview, you want to show that you’re not just another candidate, but someone who truly understands what makes Castore special.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell Castore products to a customer. Role-play with a friend or in front of the mirror. The more confident you are in your selling skills, the better you'll perform in the interview.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've provided excellent service in the past. Remember, it’s all about creating that ‘Castore experience’ for customers, so highlight your ability to connect with people.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Sales Associate - Matchday
Some tips for your application 🫡
Show Your Passion for Sportswear: When you're writing your application, let your love for sportswear shine through! Talk about why you’re excited about Castore and how our ethos of 'BETTER NEVER STOPS' resonates with you. We want to see that you’re not just looking for a job, but that you genuinely care about the products we offer.
Highlight Your Customer Service Skills: As a Sales Associate, you'll be the face of Castore, so make sure to showcase your customer service experience in your application. Share specific examples of how you've gone above and beyond for customers in the past. We love seeing candidates who understand the importance of creating a memorable shopping experience!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Castore and what we stand for!
How to prepare for a job interview at Castore
✨Know the Brand Inside Out
Before your interview, dive deep into Castore's ethos and product range. Understand their commitment to quality and innovation, as this will help you connect with the brand's mission during your conversation.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully driven sales in previous roles. Think about specific situations where you exceeded targets or provided exceptional customer service, as these stories will highlight your suitability for the Sales Associate position.
✨Emphasise Teamwork and Initiative
Castore values a collaborative environment, so be ready to discuss how you work well in a team. Also, share instances where you've taken the initiative to solve problems or improve processes, showcasing your proactive attitude.
✨Practice Your Communication Skills
Since outstanding communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your delivery and ensure you come across as friendly and approachable.
