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For Companies At a Glance
- Tasks: Engage customers, provide excellent service, and drive sales in a dynamic retail environment.
- Company: Join Castore, a premium sportswear brand dedicated to enhancing athletic performance.
- Benefits: Enjoy competitive pay and the opportunity to grow your career with a fast-paced brand.
- Why this job: Be part of a passionate team and contribute to a brand that values innovation and quality.
- Qualifications: No specific experience required, just a positive attitude and a desire to excel in sales.
- Other info: Flexible 8-hour per week contract, perfect for students balancing studies and work.
Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.
The founders’ vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement.
The sportswear market has been dominated by a small clique of mass-market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best.
The Role
A Sales Associate is a very important role within our stores, you will be given the opportunity to be part of a hard working team, working closely with premium product, customers and achieving daily targets.
We want our customers to step into store and feel the ‘Castore experience It’s your job to inform all customers about our products and drive the force behind service and selling within our stores.
We\’re currently recruiting for a Sales Associates on a 8-hour per week contract
Responsibilities
• Greeting and serving customers as they enter the store.
• Acting as an ambassador for our Castore brand.
• Always provide excellent customer service.
• Advising and assisting customers.
• Handling complaints or forwarding serious issues to the manager on duty.
• Conducting customer transactions.
• Replenishing the supply of stock on the shelves.
• Assisting with store deliveries.
• Replenishment of the store.
• Monitor and report on KPIs regularly, e.g. Order in store, E-receipts.
• Identify opportunities for up selling products and add-on sales.
Skills & Qualities
• The ability to thrive in a sales targeted environment.
• The capacity to work alone or as part of a team.
• Outstanding written and oral communication skills.
• A desire to use your initiative to solve problems.
• Friendly positive attitude.
What We Offer
- Competitive salary
- A chance to build a career with a fast paced, high growth brand
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Sales Associate employer: Castore
Contact Detail:
Castore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarise yourself with Castore's product range and ethos. Understanding the brand's commitment to quality and innovation will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock sales scenario. This will prepare you for the role of Sales Associate, where providing excellent service is key.
✨Tip Number 3
Research the latest trends in sportswear and how they relate to Castore's offerings. Being knowledgeable about the industry will show your enthusiasm and readiness to contribute to the team.
✨Tip Number 4
Network with current or former employees of Castore if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Castore's ethos and mission. Highlight your understanding of their commitment to quality and innovation in sportswear within your application.
Tailor Your CV: Make sure your CV reflects relevant experience in sales and customer service. Emphasise any previous roles where you demonstrated a passion for sports or premium products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific examples of how you've provided excellent customer service or met sales targets in the past.
Showcase Communication Skills: Since outstanding communication is key for this role, ensure your application is well-written and free of errors. Use clear and concise language to convey your points effectively.
How to prepare for a job interview at Castore
✨Know the Brand Inside Out
Before your interview, make sure you understand Castore's ethos and commitment to quality. Familiarise yourself with their products and how they stand out in the sportswear market. This knowledge will help you demonstrate your passion for the brand during the interview.
✨Showcase Your Customer Service Skills
As a Sales Associate, excellent customer service is key. Prepare examples of how you've provided outstanding service in the past. Think about times when you went above and beyond to assist a customer or resolved a complaint effectively.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience in a sales environment. Highlight any achievements related to meeting targets or upselling products. This will show that you can thrive in a sales-targeted role and contribute to the team's success.
✨Exude Positivity and Team Spirit
Castore values a friendly and positive attitude. During the interview, let your enthusiasm shine through. Also, be prepared to discuss how you work well in a team and support your colleagues, as collaboration is essential in this role.
