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For Companies At a Glance
- Tasks: Engage customers, drive sales, and create the ultimate Castore experience.
- Company: Join Castore, a premium sportswear brand dedicated to enhancing athlete performance.
- Benefits: Enjoy a competitive salary and career growth in a dynamic environment.
- Why this job: Be part of a passionate team committed to innovation and excellence in sportswear.
- Qualifications: No specific experience required; just bring your enthusiasm and communication skills!
- Other info: Perfect for high school and college students looking for flexible work opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.
The founders’ vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement.
The sportswear market has been dominated by a small clique of mass-market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best.
The Role
A Sales Associate is a very important role within our stores. You will be given the opportunity to be part of a hard working team, working closely with premium products, customers, and achieving daily targets.
We want our customers to step into store and feel the ‘Castore experience’. It’s your job to inform all customers about our products and drive the force behind service and selling within our stores.
Responsibilities
- Greeting and serving customers as they enter the store.
- Acting as an ambassador for our Castore brand.
- Always provide excellent customer service.
- Advising and assisting customers.
- Handling complaints or forwarding serious issues to the manager on duty.
- Conducting customer transactions.
- Replenishing the supply of stock on the shelves.
- Assisting with store deliveries.
- Monitor and report on KPIs regularly, e.g. Order in store, E-receipts.
- Identify opportunities for upselling products and add-on sales.
Skills & Qualities
- The ability to thrive in a sales targeted environment.
- The capacity to work alone or as part of a team.
- Outstanding written and oral communication skills.
- A desire to use your initiative to solve problems.
- Friendly positive attitude.
What We Offer
- Competitive salary
- A chance to build a career with a fast paced, high growth brand
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Sales Associate employer: Castore
Contact Detail:
Castore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarise yourself with Castore's product range and ethos. Understanding the brand's commitment to quality and innovation will help you engage customers effectively and demonstrate your passion for the products.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for handling various customer interactions, from providing product information to resolving complaints, ensuring you embody the 'Castore experience'.
✨Tip Number 3
Research the latest trends in sportswear and the competitive landscape. Being knowledgeable about what sets Castore apart from mass-market brands will allow you to confidently communicate the brand's unique selling points to customers.
✨Tip Number 4
Showcase your sales skills by preparing examples of how you've successfully upsold or cross-sold products in previous roles. This will demonstrate your ability to meet targets and contribute to the team's success at Castore.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Castore's ethos and product offerings. Highlight your understanding of their commitment to quality and innovation in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in sales and customer service. Emphasise any previous roles where you demonstrated a strong ability to meet targets and provide excellent customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sportswear and your alignment with Castore's values. Mention specific examples of how you've contributed to sales success in past roles.
Showcase Communication Skills: In your application, highlight your outstanding written and oral communication skills. Provide examples of how you've effectively communicated with customers or resolved issues in previous positions.
How to prepare for a job interview at Castore
✨Understand the Brand Ethos
Before your interview, make sure you fully understand Castore's philosophy of 'Better Never Stops'. Familiarise yourself with their commitment to quality and innovation in sportswear. This will help you align your answers with the brand's values during the interview.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you successfully met sales targets or provided exceptional customer service. Highlight your ability to upsell and create a memorable customer experience, as this is crucial for a Sales Associate role.
✨Demonstrate Team Spirit
Castore values teamwork, so be ready to discuss how you work well with others. Share instances where you collaborated with colleagues to achieve a common goal, and emphasise your positive attitude and willingness to support your team.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face in the store. Be prepared to role-play scenarios where you handle complaints or provide product advice. This will show your problem-solving skills and your ability to maintain excellent customer service under pressure.
