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For Companies At a Glance
- Tasks: Engage customers, provide excellent service, and drive sales in a dynamic retail environment.
- Company: Join Castore, a premium sportswear brand dedicated to enhancing athletic performance.
- Benefits: Enjoy a competitive salary and opportunities for career growth in a fast-paced setting.
- Why this job: Be part of a passionate team and contribute to a brand that values innovation and quality.
- Qualifications: No specific experience required; just bring your positive attitude and communication skills.
- Other info: This role is on an 8-hour per week contract, perfect for students or part-time workers.
Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.
The founders’ vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement.
The sportswear market has been dominated by a small clique of mass-market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best.
The Role
A Sales Associate is a very important role within our stores, you will be given the opportunity to be part of a hard working team, working closely with premium product, customers and achieving daily targets.
We want our customers to step into store and feel the ‘Castore experience It’s your job to inform all customers about our products and drive the force behind service and selling within our stores.
This role is on an 8-hour per weekcontract
Responsibilities
• Greeting and serving customers as they enter the store.
• Acting as an ambassador for our Castore brand.
• Always provide excellent customer service.
• Advising and assisting customers.
• Handling complaints or forwarding serious issues to the manager on duty.
• Conducting customer transactions.
• Replenishing the supply of stock on the shelves.
• Assisting with store deliveries.
• Replenishment of the store.
• Monitor and report on KPIs regularly, e.g. Order in store, E-receipts.
• Identify opportunities for up selling products and add-on sales.
Skills & Qualities
• The ability to thrive in a sales targeted environment.
• The capacity to work alone or as part of a team.
• Outstanding written and oral communication skills.
• A desire to use your initiative to solve problems.
• Friendly positive attitude.
What We Offer
- Competitive salary
- A chance to build a career with a fast paced, high growth brand
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Sales Associate employer: Castore
Contact Detail:
Castore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarise yourself with Castore's product range and ethos. Understanding the brand's commitment to quality and innovation will help you connect with customers and convey the 'Castore experience' effectively.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will prepare you for greeting and assisting customers, ensuring you can provide excellent service right from the start.
✨Tip Number 3
Research common sales techniques and strategies, especially those related to upselling and add-on sales. Being knowledgeable about these methods will give you an edge in meeting and exceeding daily targets.
✨Tip Number 4
Showcase your passion for sports and fitness during your interactions. A genuine enthusiasm for the products will resonate with customers and position you as a credible ambassador for the Castore brand.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Castore's ethos and mission. Highlight your understanding of their commitment to quality and innovation in sportswear within your application.
Tailor Your CV: Make sure your CV reflects relevant experience in sales and customer service. Emphasise any previous roles where you demonstrated outstanding communication skills and a positive attitude.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sports and customer service. Mention specific examples of how you've contributed to sales targets or provided excellent customer experiences in the past.
Highlight Relevant Skills: In your application, clearly outline your ability to thrive in a sales-targeted environment and your capacity to work both independently and as part of a team. Use specific examples to illustrate these skills.
How to prepare for a job interview at Castore
✨Know the Brand Inside Out
Before your interview, make sure you understand Castore's ethos and product range. Familiarise yourself with their commitment to quality and innovation, as well as their target market. This knowledge will help you demonstrate your passion for the brand during the interview.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully met sales targets in previous roles. Be ready to discuss specific strategies you used to upsell products or enhance customer experiences. This will show that you can thrive in a sales-targeted environment.
✨Emphasise Customer Service Excellence
Castore values outstanding customer service, so be prepared to share instances where you've gone above and beyond for customers. Highlight your ability to handle complaints effectively and maintain a positive attitude, even in challenging situations.
✨Demonstrate Team Spirit
As a Sales Associate, you'll be part of a team. Share experiences that showcase your ability to work collaboratively and support your colleagues. This will illustrate that you're not just focused on individual success but also on contributing to the team's goals.
