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- Tasks: Engage with customers, provide top-notch service, and drive sales in a dynamic store environment.
- Company: Join Castore, a premium sportswear brand dedicated to enhancing athletic performance through innovation.
- Benefits: Enjoy a competitive salary and the opportunity to grow your career with a fast-paced brand.
- Why this job: Be part of a passionate team that values excellence and customer experience in sportswear.
- Qualifications: No prior experience needed; just bring your positive attitude and communication skills!
- Other info: Perfect for high school and college students looking to kickstart their careers in retail.
The predicted salary is between 24000 - 36000 £ per year.
Castore exists for one single reason to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions. The founders vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world with no stone left unturned in its search for innovation and performance enhancement. The sportswear market has been dominated by a small clique of massmarket brands and the vision is for Castore to be a premium alternative to these the natural brand of choice for discerning athletes who demand the very best. The Role A Sales Associate is a very important role within our stores you will be given the opportunity to be part of a hard working team working closely with premium product customers and achieving daily targets. We want our customers to step into store and feel the Castore experience Its your job to inform all customers about our products and drive the force behind service and selling within our stores. Responsibilities Greeting and serving customers as they enter the store. Acting as an ambassador for our Castore brand. Always provide excellent customer service. Advising and assisting customers. Handling complaints or forwarding serious issues to the manager on duty. Conducting customer transactions. Replenishing the supply of stock on the shelves. Assisting with store deliveries. Replenishment of the store. Monitor and report on KPIs regularly e.g. Order in store Ereceipts. Identify opportunities for up selling products and addon sales. Skills & Qualities The ability to thrive in a sales targeted environment. The capacity to work alone or as part of a team. Outstanding written and oral communication skills. A desire to use your initiative to solve problems. Friendly positive attitude. What We Offer Competitive salary A chance to build a career with a fast paced high growth brand
Sales Associate employer: Castore
Contact Detail:
Castore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarize yourself with Castore's product range and ethos. Understanding the unique features of our sportswear and how they enhance athletic performance will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. Being able to handle complaints and provide excellent service is crucial, so think about how you would respond to various customer situations.
✨Tip Number 3
Showcase your sales skills by preparing examples of how you've successfully upsold products in the past. Highlighting your ability to identify opportunities for add-on sales will set you apart from other candidates.
✨Tip Number 4
Demonstrate your team spirit by sharing experiences where you've worked collaboratively to achieve targets. Castore values teamwork, so showing that you can thrive both independently and as part of a team will be beneficial.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Castore's ethos and commitment to quality. Highlight your understanding of their philosophy 'BETTER NEVER STOPS' in your application to show alignment with their values.
Tailor Your CV: Customize your CV to emphasize relevant experience in sales and customer service. Include specific examples of how you've met targets or provided exceptional service in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for sportswear and customer engagement. Mention your ability to thrive in a sales-targeted environment and your enthusiasm for being part of a team.
Showcase Communication Skills: Since outstanding communication is key for this role, ensure your application is well-written and free of errors. Use clear and concise language to demonstrate your written communication skills.
How to prepare for a job interview at Castore
✨Understand the Brand Ethos
Familiarize yourself with Castore's philosophy of 'BETTER NEVER STOPS'. Be prepared to discuss how this ethos resonates with you and how you can embody it in your role as a Sales Associate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to assist customers, as this aligns with the expectations for the role.
✨Demonstrate Sales Acumen
Be ready to discuss your experience in a sales-targeted environment. Share specific instances where you successfully met or exceeded sales targets, and how you identified opportunities for upselling.
✨Exhibit Teamwork and Initiative
Castore values both teamwork and individual initiative. Prepare to talk about times when you worked effectively within a team, as well as moments when you took the lead to solve a problem independently.
