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For Companies A Sales Associate is a very important role within our stores, you will be given the opportunity to be part of a hard working team, working closely with premium product, customers and achieving daily targets. We want our customers to step into store and feel the ‘Castore experience. It’s your job to inform all customers about our products and drive the force behind service and selling within our stores. We’re currently recruiting for zero‑hour contract Sales Associates.
Responsibilities
- Greeting and serving customers as they enter the store.
- Acting as an ambassador for our Castore brand.
- Always provide excellent customer service.
- Advising and assisting customers.
- Handling complaints or forwarding serious issues to the manager on duty.
- Conducting customer transactions.
- Replenishing the supply of stock on the shelves.
- Assisting with store deliveries.
- Replenishment of the store.
- Monitor and report on KPIs regularly, e.g. Order in store, E-receipts.
- Identify opportunities for up selling products and add‑on sales.
Skills & Qualities
- The ability to thrive in a sales targeted environment.
- The capacity to work alone or as part of a team.
- Outstanding written and oral communication skills.
- A desire to use your initiative to solve problems.
- Friendly positive attitude.
What We Offer
- Competitive salary.
- A chance to build a career with a fast paced, high growth brand.
Contact Detail:
Castore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Castore's products and values. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true ambassador for the brand.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to simulate real-life scenarios. This will help you feel more confident in handling customer interactions and complaints, which is key for a Sales Associate.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They can provide insider tips about the hiring process and what it’s really like to work at Castore, giving you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Castore team. Let’s get you that Sales Associate role!
We think you need these skills to ace Sales Associate
How to prepare for a job interview at Castore
✨Know the Brand Inside Out
Before your interview, make sure you research Castore thoroughly. Understand their products, values, and what sets them apart in the market. This knowledge will help you demonstrate your passion for the brand and show that you're ready to be an ambassador for it.
✨Practice Your Customer Service Skills
Since customer service is key for a Sales Associate, think of examples from your past experiences where you've provided excellent service. Be ready to discuss how you handled difficult situations or complaints, as this will showcase your problem-solving abilities and friendly attitude.
✨Showcase Your Sales Savvy
Prepare to talk about your experience in sales environments. Think of specific instances where you successfully upsold products or met sales targets. This will highlight your ability to thrive in a sales-targeted environment, which is crucial for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, store goals, or how success is measured. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
