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For Companies At a Glance
- Tasks: Engage with customers, drive sales, and represent the Castore brand.
- Company: Join a fast-growing sportswear brand focused on innovation and performance.
- Benefits: Competitive salary and career growth opportunities in a dynamic environment.
- Why this job: Be part of a passionate team making athletes better every day.
- Qualifications: Sales-driven mindset, strong communication skills, and a positive attitude.
The predicted salary is between 24000 - 36000 £ per year.
Castore Towcester, England, United Kingdom
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Join to apply for the Sales Associate role at Castore.
Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear for athletes who demand the very best. Designed with a passion for innovation to optimise athletic performance in all conditions. The founders’ vision is to build Castore into a brand respected globally for engineering the highest quality sportswear, with a focus on innovation and performance enhancement. Castore aims to be the premium alternative in the sportswear market for discerning athletes.
The Role
A Sales Associate is a key role within our stores. You will be part of a hardworking team, working closely with premium product, customers and achieving daily targets. You will help customers step into the store and understand the Castore experience by informing them about our products and driving service and selling within our stores. We are recruiting for zero-hour contract Sales Associates.
Responsibilities
- Greeting and serving customers as they enter the store.
- Acting as an ambassador for the Castore brand.
- Always provide excellent customer service.
- Advising and assisting customers.
- Handling complaints or forwarding serious issues to the manager on duty.
- Conducting customer transactions.
- Replenishing stock on the shelves.
- Assisting with store deliveries.
- Replenishment of the store.
- Monitor and report on KPIs regularly (e.g., in-store orders, e-receipts).
- Identify opportunities for upselling products and add-on sales.
Skills & Qualities
- The ability to thrive in a sales-targeted environment.
- The capacity to work alone or as part of a team.
- Outstanding written and oral communication skills.
- A desire to use your initiative to solve problems.
- A friendly, positive attitude.
What We Offer
- Competitive salary
- A chance to build a career with a fast-paced, high-growth brand
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Sales and Business Development
Industries
- Sporting Goods Manufacturing
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Sales Associate employer: Castore
Contact Detail:
Castore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Get to know the Castore brand inside out! Familiarise yourself with their products and ethos, especially the 'BETTER NEVER STOPS' philosophy. This will help you connect with customers and show them why Castore is the premium choice for athletes.
✨Tip Number 2
Practice your communication skills! Whether it's greeting customers or handling complaints, being friendly and approachable is key. Role-play with friends or family to build your confidence in delivering excellent customer service.
✨Tip Number 3
Show your sales skills by thinking of ways to upsell! When you're in-store, think about how you can suggest add-on products that complement what customers are already interested in. It’s all about enhancing their experience while hitting those targets!
✨Tip Number 4
Apply through our website! We want to see your enthusiasm for the role, so make sure your application reflects your passion for sportswear and customer service. Plus, it’s a great way to stand out from the crowd!
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Show Your Passion for Sportswear: When writing your application, let us know why you're excited about working with Castore. Share your love for sports and how our ethos of 'BETTER NEVER STOPS' resonates with you. This will help us see your genuine interest in the role!
Highlight Your Customer Service Skills: As a Sales Associate, you'll be the face of Castore. Make sure to emphasise any previous experience you have in customer service. Tell us about times you've gone above and beyond to help customers – we love hearing those stories!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join the Castore team!
How to prepare for a job interview at Castore
✨Know the Brand Inside Out
Before your interview, make sure you understand Castore's ethos and product range. Familiarise yourself with their commitment to quality and innovation. This will help you speak confidently about how you can contribute to their mission of making athletes better.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully met sales targets or provided exceptional customer service. Be ready to discuss how you can drive sales and enhance the customer experience at Castore.
✨Demonstrate Team Spirit
Since the role involves working closely with a team, think of instances where you've collaborated effectively with others. Highlight your ability to thrive in a team environment while also being capable of working independently.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions that show your interest in the role and the company. Inquire about their future plans for product innovation or how they measure success in the sales team. This shows you're genuinely interested in being part of their journey.
