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For Companies At a Glance
- Tasks: Engage customers, provide excellent service, and drive sales in a dynamic retail environment.
- Company: Join Castore, a premium sportswear brand dedicated to enhancing athletic performance through innovation.
- Benefits: Enjoy a competitive salary and career growth opportunities in a fast-paced environment.
- Why this job: Be part of a passionate team and create memorable experiences for discerning athletes.
- Qualifications: No specific experience required, just a positive attitude and a desire to excel in sales.
- Other info: Work at our Bluewater location and embrace the ethos of BETTER NEVER STOPS.
The predicted salary is between 24000 - 36000 £ per year.
Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.
The founders\’ vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement.
The sportswear market has been dominated by a small clique of mass-market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best.
The Role
A Sales Associate is a very important role within our stores, you will be given the opportunity to be part of a hard working team, working closely with premium product, customers and achieving daily targets.
We want our customers to step into store and feel the \’Castore experience It\’s your job to inform all customers about our products and drive the force behind service and selling within our stores.
Responsibilities
• Greeting and serving customers as they enter the store.
• Acting as an ambassador for our Castore brand.
• Always provide excellent customer service.
• Advising and assisting customers.
• Handling complaints or forwarding serious issues to the manager on duty.
• Conducting customer transactions.
• Replenishing the supply of stock on the shelves.
• Assisting with store deliveries.
• Replenishment of the store.
• Monitor and report on KPIs regularly, e.g. Order in store, E-receipts.
• Identify opportunities for up selling products and add-on sales.
Skills & Qualities
• The ability to thrive in a sales targeted environment.
• The capacity to work alone or as part of a team.
• Outstanding written and oral communication skills.
• A desire to use your initiative to solve problems.
• Friendly positive attitude.
What We Offer
- Competitive salary
- A chance to build a career with a fast paced, high growth brand
Department Retail Locations Castore Bluewater
Sales Associate employer: Castore
Contact Detail:
Castore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarise yourself with Castore's product range and ethos. Understanding the brand's commitment to quality and innovation will help you connect with customers and convey the 'Castore experience' effectively.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you feel more comfortable greeting and assisting customers, which is crucial for a Sales Associate role.
✨Tip Number 3
Research common sales techniques and strategies, especially those related to upselling and add-on sales. Being knowledgeable about these methods will give you an edge in achieving daily targets.
✨Tip Number 4
Showcase your passion for sports and fitness during your interactions. A genuine enthusiasm for the products can resonate with customers and enhance their shopping experience, making you a standout candidate.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Castore's ethos and mission. Highlight your understanding of their commitment to quality and innovation in sportswear in your application.
Tailor Your CV: Make sure your CV reflects your experience in sales and customer service. Emphasise any previous roles where you worked in a target-driven environment or dealt with premium products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sports and customer service. Mention specific examples of how you've provided excellent service or achieved sales targets in the past.
Showcase Relevant Skills: In your application, highlight your communication skills and ability to work both independently and as part of a team. Provide examples of how you've used your initiative to solve problems in previous roles.
How to prepare for a job interview at Castore
✨Understand the Brand Ethos
Before your interview, make sure you fully understand Castore's philosophy of 'Better Never Stops'. Familiarise yourself with their commitment to quality and innovation in sportswear. This will help you demonstrate your alignment with their values during the interview.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully met sales targets or provided exceptional customer service. Be ready to discuss how you can contribute to achieving daily targets at Castore.
✨Emphasise Teamwork and Initiative
Highlight your ability to work both independently and as part of a team. Share instances where you've taken the initiative to solve problems or improve customer experiences, as this aligns with the qualities they are looking for.
✨Prepare for Customer Interaction Scenarios
Think about potential customer scenarios you might face in the role. Be prepared to discuss how you would handle complaints or advise customers on products, showcasing your communication skills and friendly attitude.
