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For Companies At a Glance
- Tasks: Engage customers, provide excellent service, and drive sales in a dynamic retail environment.
- Company: Join Castore, a premium sportswear brand dedicated to enhancing athletic performance through innovation.
- Benefits: Enjoy competitive pay and the opportunity to grow your career with a fast-paced brand.
- Why this job: Be part of a passionate team and deliver the unique 'Castore experience' to discerning athletes.
- Qualifications: No specific qualifications required, just a positive attitude and a knack for sales.
- Other info: This is a temporary role with an 8-hour per week contract for up to two months.
Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.
The founders\’ vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement.
The sportswear market has been dominated by a small clique of mass-market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best.
The Role
A Sales Associate is a very important role within our stores, you will be given the opportunity to be part of a hard working team, working closely with premium product, customers and achieving daily targets.
We want our customers to step into store and feel the \’Castore experience It\’s your job to inform all customers about our products and drive the force behind service and selling within our stores.
This role is on an 8-hour per week fixed-term contract of up to two-months
Responsibilities
• Greeting and serving customers as they enter the store.
• Acting as an ambassador for our Castore brand.
• Always provide excellent customer service.
• Advising and assisting customers.
• Handling complaints or forwarding serious issues to the manager on duty.
• Conducting customer transactions.
• Replenishing the supply of stock on the shelves.
• Assisting with store deliveries.
• Replenishment of the store.
• Monitor and report on KPIs regularly, e.g. Order in store, E-receipts.
• Identify opportunities for up selling products and add-on sales.
Skills & Qualities
• The ability to thrive in a sales targeted environment.
• The capacity to work alone or as part of a team.
• Outstanding written and oral communication skills.
• A desire to use your initiative to solve problems.
• Friendly positive attitude.
What We Offer
- Competitive salary
- A chance to build a career with a fast paced, high growth brand
Department Retail Locations Bristol Cribbs Employment type Temporary
Sales Associate employer: Castore
Contact Detail:
Castore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarise yourself with Castore's product range and ethos. Understanding the brand's commitment to quality and innovation will help you engage customers effectively and demonstrate your passion for the products.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. Being able to handle complaints and provide excellent service is crucial, so think about how you would respond to various customer interactions.
✨Tip Number 3
Research the latest trends in sportswear and the competitive landscape. Knowing what sets Castore apart from other brands will allow you to confidently communicate its unique selling points to customers.
✨Tip Number 4
Network with current or former employees of Castore if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Castore's ethos and commitment to quality sportswear. Highlight your understanding of their philosophy, 'BETTER NEVER STOPS', in your application to show alignment with their values.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or sales. Emphasise any previous roles where you provided excellent customer service or worked towards sales targets, as these are key aspects of the Sales Associate role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sportswear and customer service. Mention specific examples of how you've contributed to sales or enhanced customer experiences in past roles.
Highlight Key Skills: In your application, emphasise your communication skills, ability to work in a team, and problem-solving initiative. These qualities are essential for thriving in a sales-targeted environment like Castore.
How to prepare for a job interview at Castore
✨Know the Brand Inside Out
Before your interview, make sure you understand Castore's ethos and product range. Familiarise yourself with their commitment to quality and innovation, as well as their target market. This knowledge will help you demonstrate your passion for the brand during the interview.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully met sales targets in previous roles. Be ready to discuss specific strategies you used to upsell products or enhance customer experiences. This will show that you can thrive in a sales-targeted environment.
✨Emphasise Customer Service Excellence
Castore values outstanding customer service, so be prepared to share instances where you provided exceptional service. Highlight your ability to handle complaints and resolve issues effectively, as this is crucial for maintaining the 'Castore experience' for customers.
✨Demonstrate Teamwork and Initiative
Discuss your experience working in teams and how you contribute to a positive team dynamic. Additionally, share examples of when you've taken the initiative to solve problems or improve processes, as this aligns with the qualities they seek in a Sales Associate.
