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For Companies At a Glance
- Tasks: Engage customers, provide excellent service, and drive sales in a dynamic retail environment.
- Company: Join Castore, a premium sportswear brand dedicated to enhancing athletic performance through innovation.
- Benefits: Enjoy a competitive salary and the opportunity to grow your career in a fast-paced setting.
- Why this job: Be part of a passionate team that values quality and customer experience in sportswear.
- Qualifications: No specific qualifications required, just a positive attitude and a knack for sales.
- Other info: Perfect for those who thrive in a target-driven environment and love sports.
The predicted salary is between 24000 - 36000 £ per year.
Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.
The founders’ vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement.
The sportswear market has been dominated by a small clique of mass-market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best.
The Role
A Sales Associate is a very important role within our stores, you will be given the opportunity to be part of a hard working team, working closely with premium product, customers and achieving daily targets.
We want our customers to step into store and feel the ‘Castore experience It’s your job to inform all customers about our products and drive the force behind service and selling within our stores.
Responsibilities
• Greeting and serving customers as they enter the store.
• Acting as an ambassador for our Castore brand.
• Always provide excellent customer service.
• Advising and assisting customers.
• Handling complaints or forwarding serious issues to the manager on duty.
• Conducting customer transactions.
• Replenishing the supply of stock on the shelves.
• Assisting with store deliveries.
• Replenishment of the store.
• Monitor and report on KPIs regularly, e.g. Order in store, E-receipts.
• Identify opportunities for up selling products and add-on sales.
Skills & Qualities
• The ability to thrive in a sales targeted environment.
• The capacity to work alone or as part of a team.
• Outstanding written and oral communication skills.
• A desire to use your initiative to solve problems.
• Friendly positive attitude.
What We Offer
- Competitive salary
- A chance to build a career with a fast paced, high growth brand
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Sales Associate employer: Castore
Contact Detail:
Castore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarise yourself with Castore's product range and ethos. Understanding the brand's commitment to quality and innovation will help you engage customers effectively and demonstrate your passion during interviews.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. Being able to handle complaints and provide excellent service is crucial for a Sales Associate, so showing that you're prepared can set you apart.
✨Tip Number 3
Research the latest trends in sportswear and customer preferences. This knowledge will not only help you in conversations with customers but also show your dedication to staying informed about the industry.
✨Tip Number 4
Network with current or former employees of Castore if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Castore's ethos and mission. Highlight your understanding of their commitment to quality and innovation in sportswear within your application.
Tailor Your CV: Make sure your CV reflects relevant experience in sales and customer service. Emphasise any previous roles where you demonstrated a strong ability to meet targets and provide excellent customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sports and customer service. Mention specific examples of how you've contributed to sales success in past roles and how you align with Castore's values.
Showcase Communication Skills: Since outstanding communication is key for this role, ensure your application is well-written and free of errors. Use clear and concise language to convey your enthusiasm for the position.
How to prepare for a job interview at Castore
✨Understand the Brand Ethos
Before your interview, make sure you fully understand Castore's philosophy of 'BETTER NEVER STOPS'. Familiarise yourself with their commitment to quality and innovation in sportswear. This will help you align your answers with the brand's values during the interview.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you successfully met sales targets or provided exceptional customer service. Highlight your ability to thrive in a sales-targeted environment, as this is crucial for the Sales Associate role.
✨Demonstrate Teamwork and Initiative
Be ready to discuss how you work well in a team but also how you can take initiative when needed. Castore values both collaboration and independent problem-solving, so share specific instances where you've excelled in both areas.
✨Prepare for Customer Interaction Scenarios
Think about potential customer scenarios you might face in the store, such as handling complaints or upselling products. Practising your responses will help you feel more confident and demonstrate your readiness to provide excellent customer service.
