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For Companies At a Glance
- Tasks: Engage customers, provide excellent service, and drive sales in a dynamic retail environment.
- Company: Join Castore, a premium sportswear brand dedicated to enhancing athletic performance through innovation.
- Benefits: Enjoy a competitive salary and the opportunity to grow your career in a fast-paced setting.
- Why this job: Be part of a passionate team that values quality and customer experience in sportswear.
- Qualifications: No specific qualifications required, just a positive attitude and a knack for sales.
- Other info: Perfect for those who thrive in a target-driven environment and love sports.
The predicted salary is between 24000 - 36000 £ per year.
Castore Store – Bideford, England, United Kingdom
Overview
Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, and we strive to live this daily. We utilise advanced engineering and unique technical fabrics to create high-quality sportswear for athletes who demand the best. The founder’s vision is to build Castore into a premium brand known for engineering the highest quality sportswear with innovation and performance in mind.
The role of a Sales Associate is a key position within our stores. You will work with premium product, customers, and daily targets as part of a hard-working team.
Our aim is for customers to feel the Castore experience in-store. You will inform customers about our products and drive service and selling within our stores.
Responsibilities
- Greeting and serving customers as they enter the store.
- Acting as an ambassador for the Castore brand.
- Providing excellent customer service at all times.
- Advising and assisting customers.
- Handling complaints or forwarding serious issues to the manager on duty.
- Conducting customer transactions.
- Replenishing stock on shelves and assisting with store deliveries.
- Replenishment of the store.
- Monitoring and reporting on KPIs regularly, e.g. Orders in store, E-receipts.
- Identifying opportunities for upselling products and add-ons.
Skills & Qualities
- Ability to thrive in a sales-targeted environment.
- Capacity to work alone or as part of a team.
- Outstanding written and oral communication skills.
- Desire to use initiative to solve problems.
- Friendly, positive attitude.
What We Offer
- Competitive salary
- Opportunity to build a career with a fast-paced, high-growth brand
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Sales and Business Development
Industries
- Sporting Goods Manufacturing
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Sales Associate employer: Castore
Contact Detail:
Castore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarise yourself with Castore's product range and ethos. Understanding the brand's commitment to quality and innovation will help you engage customers effectively and demonstrate your passion during interviews.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. Being able to handle complaints and provide excellent service is crucial for a Sales Associate, so showing that you're prepared can set you apart.
✨Tip Number 3
Research the latest trends in sportswear and customer preferences. This knowledge will not only help you in conversations with customers but also show your dedication to staying informed about the industry.
✨Tip Number 4
Network with current or former employees of Castore if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Castore's ethos and mission. Highlight your understanding of their commitment to quality and innovation in sportswear within your application.
Tailor Your CV: Make sure your CV reflects relevant experience in sales and customer service. Emphasise any previous roles where you demonstrated a strong ability to meet targets and provide excellent customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sports and customer service. Mention specific examples of how you've contributed to sales success in past roles and how you align with Castore's values.
Showcase Communication Skills: Since outstanding communication is key for this role, ensure your application is well-written and free of errors. Use clear and concise language to convey your enthusiasm for the position.
How to prepare for a job interview at Castore
✨Understand the Brand Ethos
Before your interview, make sure you fully understand Castore's philosophy of 'BETTER NEVER STOPS'. Familiarise yourself with their commitment to quality and innovation in sportswear. This will help you align your answers with the brand's values during the interview.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you successfully met sales targets or provided exceptional customer service. Highlight your ability to thrive in a sales-targeted environment, as this is crucial for the Sales Associate role.
✨Demonstrate Teamwork and Initiative
Be ready to discuss how you work well in a team but also how you can take initiative when needed. Castore values both collaboration and independent problem-solving, so share specific instances where you've excelled in both areas.
✨Prepare for Customer Interaction Scenarios
Think about potential customer scenarios you might face in the store, such as handling complaints or upselling products. Practising your responses will help you feel more confident and demonstrate your readiness to provide excellent customer service.
