Retail Team Lead: Drive Customer Experience & Sales
Retail Team Lead: Drive Customer Experience & Sales

Retail Team Lead: Drive Customer Experience & Sales

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver top-notch customer service and boost sales.
  • Company: Premium sportswear brand with a focus on teamwork and excellence.
  • Benefits: Competitive salary and the chance to work with global partners.
  • Why this job: Join a dynamic environment where your passion for sports can shine.
  • Qualifications: Experience in retail management and a knack for problem-solving.
  • Other info: Fast-paced setting with opportunities for growth and development.

The predicted salary is between 28800 - 43200 £ per year.

A premium sportswear brand in the United Kingdom is seeking a Deputy Manager. This role requires inspiring a team to deliver exceptional customer service while driving commercial results.

The ideal candidate will have supervisory or management experience in a retail environment, emphasizing customer satisfaction and sales targets. A passion for sports and proactive problem-solving skills are essential.

The position offers a competitive salary and the opportunity to work with global partners in a dynamic, fast-paced setting.

Retail Team Lead: Drive Customer Experience & Sales employer: Castore

Join a premium sportswear brand that values its employees and fosters a vibrant work culture focused on teamwork and excellence. With competitive salaries, opportunities for professional growth, and the chance to collaborate with global partners, this role as a Retail Team Lead offers a rewarding career path in a dynamic environment where your passion for sports can truly shine.
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Contact Detail:

Castore Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Team Lead: Drive Customer Experience & Sales

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with premium brands. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your passion for sports! When you get the chance to meet potential employers, let your enthusiasm shine through. Share your experiences and how they relate to customer service and sales – it’ll make you stand out!

✨Tip Number 3

Prepare for interviews by practising common questions related to team leadership and customer satisfaction. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.

We think you need these skills to ace Retail Team Lead: Drive Customer Experience & Sales

Supervisory Experience
Management Skills
Customer Service Excellence
Sales Target Achievement
Problem-Solving Skills
Team Leadership
Passion for Sports
Commercial Awareness
Dynamic Adaptability
Communication Skills

Some tips for your application 🫡

Show Your Passion for Sports: Make sure to highlight your love for sports in your application. We want to see how your enthusiasm can translate into inspiring our team and enhancing customer experiences.

Emphasise Your Leadership Skills: Since this role is all about leading a team, don’t hold back on showcasing your supervisory or management experience. Share specific examples of how you've motivated a team to achieve sales targets and deliver top-notch customer service.

Be Customer-Centric: We’re all about exceptional customer service, so make it clear how you prioritise customer satisfaction in your previous roles. Use real-life scenarios to demonstrate your proactive problem-solving skills.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.

How to prepare for a job interview at Castore

✨Know the Brand Inside Out

Before your interview, make sure you research the premium sportswear brand thoroughly. Understand their values, products, and customer base. This knowledge will help you demonstrate your passion for the brand and how you can contribute to enhancing customer experience.

✨Showcase Your Leadership Skills

As a Deputy Manager, you'll need to inspire your team. Prepare examples from your past experiences where you've successfully led a team or improved sales. Highlight your ability to motivate others and drive results, as this will resonate well with the interviewers.

✨Emphasise Customer Satisfaction

Be ready to discuss how you've prioritised customer satisfaction in previous roles. Share specific instances where you went above and beyond to resolve customer issues or enhance their shopping experience. This will show that you understand the importance of exceptional service in retail.

✨Prepare for Problem-Solving Scenarios

Expect to face situational questions that assess your problem-solving skills. Think of challenges you've encountered in retail and how you tackled them. Demonstrating your proactive approach to resolving issues will highlight your suitability for a fast-paced environment.

Retail Team Lead: Drive Customer Experience & Sales
Castore
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  • Retail Team Lead: Drive Customer Experience & Sales

    Full-Time
    28800 - 43200 £ / year (est.)
  • C

    Castore

    50-100
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