Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.
The founders’ vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement.
The sportswear market has been dominated by a small clique of mass‑market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best.
The Role
A Sales Associate is a very important role within our stores. You will be given the opportunity to be part of a hard‑working team, working closely with premium product, customers and achieving daily targets. We want our customers to step into the store and feel the Castore experience. It’s your job to inform all customers about our products and drive the force behind service and selling within our stores.
We’re recruiting for 2 Sales Associates on an 8‑hour per‑week temporary contract.
Responsibilities
- Greeting and serving customers as they enter the store.
- Act as an ambassador for the Castore brand.
- Always provide excellent customer service.
- Advise and assist customers.
- Handle complaints or forward serious issues to the manager on duty.
- Conduct customer transactions.
- Replenish the supply of stock on the shelves.
- Assist with store deliveries.
- Replenish the store.
- Monitor and report on KPIs regularly, e.g., Order in store, E‑receipts.
- Identify opportunities for upselling products and add‑on sales.
Skills & Qualities
- Ability to thrive in a sales‑targeted environment.
- Capacity to work alone or as part of a team.
- Outstanding written and oral communication skills.
- Desire to use initiative to solve problems.
- Friendly, positive attitude.
What We Offer
- Competitive salary
- A chance to build a career with a fast‑paced, high‑growth brand
