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For Companies At a Glance
- Tasks: Deliver goods to customers and assist the driver with loading and unloading.
- Company: Join B&Q, a leading retail company known for its fantastic benefits.
- Benefits: Enjoy a competitive hourly rate, overtime pay, and a supportive work environment.
- Why this job: Be part of a dynamic team, gain valuable experience, and make a real impact.
- Qualifications: Good customer service skills and reliable timekeeping are essential; previous delivery experience is a plus.
- Other info: Work 40 hours a week with shifts from 07:00, in a friendly and engaging atmosphere.
Are you an experienced Drivers Mate looking for a change? Would you like to work for a market leading company with fantastic benefits? If so, we have a great opportunity for you!
We are currently looking for a full-time, permanent Drivers Mate to join us in New Malden for our client, one of the leading retail companies, B&Q.
What you will do on a typical day:
- Deliver goods to customer homes and trade sites accurately, safely and on time
- Assist the delivery driver with loading and unloading of vehicles as and when required
- Complete all necessary paperwork correctly, in full and on time
- Assist the delivery driver in parking and manoeuvring a company vehicle
What you need to succeed at the role:
- Good customer service skills
- Strong communication skills both face to face and on the phone
- Excellent time keeping, reliable and trustworthy
- Previous experience of multi drop home delivery is desirable
Shifts & Salary: You will be contracted to work 40 hours per week on a shift pattern of 'any 5 from 7' with the start time of 07:00.
Pay, benefits and more:
- Hourly rate of £12.21
- Overtime paid at time and a half rate
To Apply, send an up-to-date CV.
Drivers Mate employer: CastleView Group
Contact Detail:
CastleView Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drivers Mate
✨Tip Number 1
Familiarise yourself with the local area and delivery routes in New Malden. This will not only help you assist the driver more effectively but also demonstrate your commitment to the role during any interviews.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be interacting with customers regularly, showing that you can handle queries and complaints with a positive attitude will set you apart from other candidates.
✨Tip Number 3
Practice effective communication techniques. Being able to clearly convey information to both the driver and customers is crucial, so consider role-playing scenarios to enhance your verbal skills.
✨Tip Number 4
Demonstrate reliability by being punctual and dependable in your previous roles. Highlighting this trait during your interactions can reassure potential employers of your trustworthiness.
We think you need these skills to ace Drivers Mate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Drivers Mate. Emphasise your customer service skills, communication abilities, and any previous multi-drop delivery experience.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention why you want to work for B&Q and how your skills align with their requirements, such as reliability and timekeeping.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills and ability to assist in loading and unloading vehicles. Provide examples of how you've demonstrated these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CastleView Group
✨Showcase Your Customer Service Skills
As a Drivers Mate, you'll be interacting with customers regularly. Be prepared to discuss your previous experiences in customer service and how you handled various situations. Highlight any positive feedback you've received from customers.
✨Demonstrate Strong Communication Abilities
Effective communication is key in this role. During the interview, make sure to articulate your thoughts clearly and listen actively. You might also want to provide examples of how you've communicated effectively with team members or customers in the past.
✨Emphasise Reliability and Timekeeping
Being punctual and dependable is crucial for a Drivers Mate. Share specific instances where your reliability made a difference, such as meeting tight delivery schedules or managing multiple tasks efficiently.
✨Prepare for Practical Scenarios
You may be asked about how you would handle certain situations on the job, like assisting with loading or navigating tricky delivery locations. Think through potential scenarios and be ready to discuss your approach to problem-solving.
