Receptionist / Administrator - Temp to Perm

Castleton Commodities UK is seeking a Receptionist to join our administrative team at our London office. This is a dedicated reception position, collaborating with a professional team of three Executive Assistants and an Office Manager. The successful candidate will play a vital role in maintaining seamless office operations and delivering an exceptional experience for employees, clients, and visitors. This position offers an excellent opportunity for a dedicated professional who is passionate about delivering outstanding client service and front-of-house excellence, and who thrives in a dynamic, fast-paced corporate environment.

Responsibilities

• Consistently delivers an excellent and professional front of house (FOH) experience to all visitors, guests and employees in the office.
• Act as the central point of contact for all Reception activities and FOH operations.
• Register, meet and greet visitors / guests and provide refreshments.
• Answer all incoming calls to the London main line including taking messages.
• Own the preparation of meetings and other events as necessary.
• Assist in the coordination of interviews when necessary.
• Accept, distribute and prepare mail and delivery of packages, including liaising with couriers.
• Management of all meeting rooms including booking the rooms and cleaning down after meetings.
• Process invoices in a timely manner and liaise with internal finance / treasury teams where needed to ensure payment.
• Work with the Office Manager to order, maintain and dispatch office supplies including snacks / milk / drinks for the office.
• Support the Office Manager with office related admin tasks.
• Assist other Support staff with ad-hoc projects, such as dealing with expenses, car bookings, ordering lunches and light travel.
• Support the EA team with ad-hoc / limited travel arrangements, diary support and other tasks where required.
• Active involvement with the social committee and set-up of office events.

Qualifications

• Minimum of 2 years’ experience in a Receptionist position preferred within a financial services / professional services firm.
• Customer orientated with a passion for high-level service.
• Well presented and maintains a high level of professionalism at all times.
• Flexible, approachable, adept at working under pressure.
• Demonstrates a ‘can do’ and ‘no task too small’ attitude.
• Clear and professional telephone manner and overall communication skills.
• Good experience with MS Office and Outlook.
• Self-motivated with the ability to multi-task and effectively prioritize tasks.
• Ability to work autonomously with minimal need for supervision and enjoys working collaboratively with others in a team to achieve results.
• Proactive and able to problem solve.
• Ability to work effectively in a fast-paced, dynamic and high-intensity environment including an open-floor plan, with timely responsiveness and the ability to work beyond normal business hours when required.

Employee Programs & Benefits

• Competitive comprehensive medical, dental, retirement and life insurance benefits.
• Employee assistance & wellness programs.
• Parental and family leave policies.
• CCI in the Community: Each office has a Charity Committee and as a part of this program employees are allocated 2 days annually to volunteer at the selected charities.
• Charitable contribution match program.
• Tuition assistance & reimbursement.
• Quarterly Innovation & Collaboration Awards.
• Employee discount program, including access to fitness facilities.
• Competitive paid time off.
• Continued learning opportunities.