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- Tasks: Deliver exceptional front-of-house service and support office operations.
- Company: Join a leading global energy commodities firm in a dynamic London office.
- Benefits: Enjoy competitive pay, wellness programs, and opportunities for professional growth.
- Why this job: Be the face of the company and make a real impact on client experiences.
- Qualifications: 2 years of receptionist experience and a passion for customer service.
- Other info: Engage in fun office events and community volunteering initiatives.
The predicted salary is between 30000 - 42000 £ per year.
Castleton Commodities UK is seeking a Receptionist to join our administrative team at our London office. This is a dedicated reception position, collaborating with a professional team of three Executive Assistants and an Office Manager. The successful candidate will play a vital role in maintaining seamless office operations and delivering an exceptional experience for employees, clients, and visitors.
This position offers an excellent opportunity for a dedicated professional who is passionate about delivering outstanding client service and front-of-house excellence, and who thrives in a dynamic, fast-paced corporate environment.
Responsibilities:- Consistently delivers an excellent and professional front of house (FOH) experience to all visitors, guests and employees in the office
- Act as the central point of contact for all Reception activities and FOH operations
- Register, meet and greet visitors / guests and provide refreshments
- Answer all incoming calls to the London main line including taking messages
- Own the preparation of meetings and other events as necessary
- Assist in the coordination of interviews when necessary
- Accept, distribute and prepare mail and delivery of packages, including liaising with couriers
- Management of all meeting rooms including booking the rooms and cleaning down after meetings
- Processes invoices in a timely manner and liaise with internal finance / treasury teams where needed to ensure payment
- Work with the Office Manager to order, maintain and dispatch office supplies including snacks / milk / drinks for the office
- Support the Office Manager with office related admin tasks
- Assist other Support staff with ad hoc projects, such as dealing with expenses, car bookings, ordering lunches and light travel
- Support the EA team with ad-hoc / limited travel arrangements, diary support and other tasks where required
- Active involvement with the social committee and set-up of office events
- Minimum of 2 years’ experience in a Receptionist position preferred within a financial services / professional services firm.
- Customer orientated with a passion for high-level service.
- Well presented and maintains a high level of professionalism at all times.
- Flexible, approachable, adept at working under pressure.
- Demonstrates a ‘can do’ and ‘no task too small’ attitude.
- Clear and professional telephone manner and overall communication skills.
- Good experience with MS Office and Outlook.
- Self-motivated with the ability to multi-task and effectively prioritize tasks.
- Ability to work autonomously with minimal need for supervision and enjoys working collaboratively with others in a team to achieve results.
- Proactive and able to problem solve.
- Ability to work effectively in a fast-paced, dynamic and high-intensity environment including an open-floor plan, with timely responsiveness and the ability to work beyond normal business hours when required.
- Competitive comprehensive medical, dental, retirement and life insurance benefits
- Employee assistance & wellness programs
- Parental and family leave policies
- CCI in the Community: Each office has a Charity Committee and as a part of this program employees are allocated 2 days annually to volunteer at the selected charities.
- Charitable contribution match program
- Tuition assistance & reimbursement
- Quarterly Innovation & Collaboration Awards
- Employee discount program, including access to fitness facilities
- Competitive paid time off
- Continued learning opportunities
Receptionist / Administrator - Temp to Perm employer: Castleton Commodities International, LLC
Contact Detail:
Castleton Commodities International, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Administrator - Temp to Perm
✨Tip Number 1
First things first, make sure you know the company inside out. Research Castleton Commodities and understand their values, mission, and what they do in the energy commodities market. This will help you tailor your approach and show that you're genuinely interested.
✨Tip Number 2
When you get to the interview, be ready to showcase your customer service skills. Remember, as a Receptionist, you'll be the face of the company. Share examples of how you've delivered exceptional service in the past and how you handle pressure with a smile.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows you're engaged and keen to learn more about the role and the team. Ask about the office culture or how the team collaborates on projects—this can give you valuable insights.
✨Tip Number 4
Finally, follow up after your interview with a thank-you email. It’s a simple gesture that can set you apart from other candidates. Reiterate your enthusiasm for the role and mention something specific from your conversation to keep it personal.
We think you need these skills to ace Receptionist / Administrator - Temp to Perm
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Receptionist/Administrator role. Highlight your experience in customer service and any relevant administrative skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering outstanding client service and front-of-house excellence. Let us know why you're excited about joining our dynamic team in London.
Showcase Your Communication Skills: Since this role involves a lot of interaction with visitors and clients, make sure to demonstrate your clear and professional communication style in your application. We love candidates who can convey their thoughts effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Castleton Commodities International, LLC
✨Know the Company
Before your interview, take some time to research Castleton Commodities UK. Understand their values, mission, and what they do in the energy commodities market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Receptionist, delivering exceptional client service is key. Prepare examples from your past experiences where you went above and beyond for a customer or resolved a challenging situation. This will demonstrate your passion for high-level service and your ability to thrive in a fast-paced environment.
✨Practice Professional Communication
Since you'll be the first point of contact, it's crucial to have a clear and professional telephone manner. Practice answering common phone queries and greeting visitors with confidence. This will help you feel more at ease during the interview and showcase your communication skills.
✨Be Ready to Discuss Multi-tasking
The role requires juggling various tasks, from managing meeting rooms to coordinating interviews. Think of specific instances where you've successfully managed multiple responsibilities. Highlight your organisational skills and how you prioritise tasks to ensure smooth operations.
