At a Glance
- Tasks: Manage residential properties, ensuring excellent service for landlords and tenants.
- Company: Join a supportive team that values people and performance.
- Benefits: Gain exposure to all areas of property management and develop your skills.
- Other info: Opportunity for career growth in a fast-paced, dynamic environment.
- Why this job: Make a real impact in creating homes people love living in.
- Qualifications: Experience in property management and strong communication skills required.
The predicted salary is between 35000 - 38000 £ per year.
Because great property management is about people, not just properties.
We're looking for a proactive and organised Property Manager to join our Residential Lettings team.
In this role, you'll manage a shared portfolio of residential properties, ensuring they are well maintained, compliant with current legislation, and delivering an excellent experience for both landlords and tenants.
Working closely with our Lettings Manager and trusted network of contractors, you'll coordinate maintenance, resolve property related issues, oversee compliance, and build strong relationships with clients.
This is a varied and rewarding role for someone who enjoys problem solving, thrives in a fast paced environment, and takes pride in delivering exceptional customer service.
Responsibilities
- Manage the day to day operations of a shared portfolio of residential properties.
- Build and maintain positive relationships with landlords and tenants, responding promptly and professionally to queries and concerns.
- Coordinate maintenance and repairs, instructing contractors and ensuring work is completed to a high standard and within agreed timescales.
- Carry out property visits and oversee mid term inspections, following up on any actions required.
- Manage contractor relationships to ensure reliable, cost effective service delivery.
- Monitor rent payments, support rent collection processes, and assist with rent guarantee claims where required.
- Prepare property reports and maintain accurate records.
- Ensure all properties remain compliant with current legislation and statutory requirements.
- Manage rent reviews, tenancy terminations, final inspections, deposit negotiations, and dispute resolution.
Qualifications
- Previous experience in residential property management.
- A good understanding of lettings and property management processes.
- Experience managing maintenance issues, safety certificates, and statutory notices.
- Excellent communication and relationship building skills.
- A professional and approachable customer service style.
- Strong organisational skills with the ability to prioritise a busy workload.
- The ability to work effectively under pressure and meet deadlines.
- Excellent problem solving skills and attention to detail.
- A full UK driving licence and access to your own vehicle.
An ARLA qualification would be advantageous but is not essential.
You'll be joining a supportive, experienced team where your role truly matters.
You'll gain exposure across all areas of residential property management, develop your skills, and be trusted to take ownership of your work - all within an environment that values professionalism, collaboration, and care.
If you're ready to take the next step in your property career and want to work somewhere that values people as much as performance, we'd love to hear from you.
Apply today and help us create homes people love living in.
Property Manager (Residential Lettings) employer: Castles Estate Agents
At Castles, we pride ourselves on fostering a supportive and rewarding work environment where our employees can thrive. As a Branch Administrator, you will be part of a dynamic team dedicated to excellence in the property industry, with ample opportunities for career development and growth. Located in a vibrant area, our office culture promotes collaboration and professionalism, ensuring that you have the resources and support needed to succeed in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager (Residential Lettings)
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Castles Estate Agents.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Castles Estate Agents? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Castles Estate Agents's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property Manager (Residential Lettings)
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Manager (Residential Lettings) role at Castles Estate Agents, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Castles Estate Agents
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Castles Estate Agents operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Castles Estate Agents. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Castles Estate Agents.
