At a Glance
- Tasks: Drive property sales and lettings while delivering exceptional customer experiences.
- Company: Join a close-knit team at Castles, passionate about local property service.
- Benefits: Supportive environment with opportunities for mentoring and career growth.
- Other info: Collaborative culture with a focus on community engagement and brand visibility.
- Why this job: Make a real impact in the property market and build lasting client relationships.
- Qualifications: 2+ years in estate agency, strong negotiation skills, and a results-driven mindset.
The predicted salary is between 30150 - 36850 £ per year.
At Castles we believe our people are key to our success. We’re a close-knit team, many of whom have worked together for years, and we’re passionate about providing excellent service in the local property market. If you share our commitment to customer care, possess local knowledge, and are looking for a rewarding career in a supportive and energetic environment, we’d like to hear from you.
As a Senior Associate, you’ll play a pivotal role in driving property sales and lettings while delivering an outstanding customer experience. You’ll be a trusted advisor to clients, generating new business, conducting valuations, negotiating offers, and building long‑term relationships that help you consistently exceed targets. You’ll also actively identify cross‑selling opportunities across financial services, solicitor referrals, and valuations, while supporting and mentoring junior team members to ensure our core values are lived and breathed every day.
Key responsibilities
- Proactively generate new business through outreach, referrals, networking, and relationship building
- Conduct market appraisals and deliver accurate, compelling property valuations that convert into instructions
- Negotiate offers and manage sales and lettings transactions from instruction through to completion
- Build and maintain strong relationships with buyers, sellers, landlords, and tenants to drive repeat business
- Identify and maximise cross‑selling opportunities, including mortgage advice, solicitor referrals, valuations, and wider Castles network opportunities
- Stay up to date with local property trends, pricing, and relevant legislation
- Support Associates in achieving and exceeding individual and team sales targets
- Maintain and grow an up‑to‑date database of active buyers, matching them to suitable properties and conducting viewings
- Ensure all sales processes, listings, and outbound marketing meet compliance, regulatory, and quality standards
- Work closely with the marketing team to promote properties and services across digital, social, print, and local events
- Support community engagement initiatives to enhance brand visibility and local presence
- Mentor and support junior team members, helping them develop and succeed
What we’re looking for
- At least 2 years’ proven experience within the estate agency industry, delivering strong results and exceptional customer experiences
- Results‑driven mindset with the ability to motivate, inspire, and support others
- Strong valuation and negotiation skills, with confidence converting appraisals into instructions
- Solid understanding of the property market and legal requirements involved in transactions
- Proven experience in sales, business development, and achieving performance targets
- Excellent communication and interpersonal skills, with a natural ability to build trust and rapport
- Highly organised, with the ability to manage multiple priorities effectively
- A collaborative team player who acts with integrity at all times
- A genuine desire to deliver an outstanding experience for every client, every time
- Full driving licence and own vehicle
- Experience using Reapit or similar industry CRM systems (desirable)
- Knowledge of the mid‑to‑high value homes market (desirable)
- Relevant estate agency or property qualifications (advantageous)
Senior Negotiator in Bushey employer: Castles Estate Agents
At Castles Property Group, we pride ourselves on being an exceptional employer that values compliance and integrity at the core of our operations. Our collaborative work culture fosters professional growth, offering the Group Compliance Manager a unique opportunity to shape compliance frameworks while working closely with senior leaders. Located in a vibrant area, we provide a supportive environment where employees can thrive, ensuring they are equipped with the necessary training and resources to excel in their roles.
