Castles & Coasts Housing Association (CCHA) in Carlisle is seeking a permanent, full-time Complaints Resolution Officer (36.25 hours per week). Salary: £26,644-£30,467 per annum. You will manage complaints from receipt to resolution, providing a professional, empathetic and transparent experience to residents.
Join us to drive service improvements, learn from feedback and collaborate with colleagues across teams to deliver fair outcomes and strong resident relationships.
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Resident Complaints Resolution Officer in Carlisle employer: Castles and Coasts Housing Association
At Castles & Coasts Housing Association, we pride ourselves on being an excellent employer that values collaboration and employee development. Our supportive work culture fosters growth opportunities, ensuring that our Property Services Assistants thrive in their roles while contributing to meaningful community impact in Carlisle, Newcastle, or Workington. With a competitive benefits package and a commitment to work-life balance, we offer a rewarding environment for those looking to make a difference.
Contact Details:
Castles and Coasts Housing Association Recruitment Team
