At a Glance
- Tasks: Support marketing activities, manage social media, and coordinate group bookings at Lakes Aquarium.
- Company: Join the Aquarium of the Lakes, part of a leading global leisure operator.
- Benefits: Enjoy competitive pay, free attraction tickets, discounts, and a supportive team environment.
- Other info: Great career growth opportunities in a vibrant workplace.
- Why this job: Be creative, engage visitors, and make a real impact in a fun, dynamic setting.
- Qualifications: Passion for marketing, strong organisational skills, and a flair for creativity.
The predicted salary is between 22000 - 28000 £ per year.
At Aquarium of the Lakes, we aim to ensure that all of our visitors experience a fantastic day out. It’s not just about the amazing attraction and all it has to offer; each member of our team plays a part in making this happen. Aquarium of the Lakes is part of Parques Reunidos, one of the leading leisure park global operators, with more than 30 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe.
We are looking for a confident and committed individual who is passionate about the opportunities this role may bring. We are seeking an enthusiastic Marketing Assistant to support the day-to-day delivery of marketing activities at Lakes Aquarium. Working closely with the Marketing Manager, you will play a key role in implementing marketing campaigns, managing social media content, supporting public relations initiatives, coordinating group and school bookings, and assisting with membership administration.
This varied role combines creativity with strong organisational and administrative skills. You will create engaging digital content, assist with design and promotional materials, support visitor engagement initiatives, maintain marketing databases, and help deliver events and campaigns that drive visitor numbers and enhance the customer experience. The successful candidate will be highly organised, detail-oriented, confident communicating with a wide range of stakeholders, and passionate about delivering exceptional customer service while promoting one of the Lake District's leading visitor attractions.
Roles & Responsibilities:
- Marketing Assistant is responsible for the administration and co-ordination aspects of marketing initiatives as well as general office duties and administrative tasks.
- Assist the Marketing Manager in the day-to-day marketing for Lakes Aquarium.
- Assist in implementation and co-ordination of all trade and consumer marketing and public relations initiatives.
- Monitor emails and respond to emails in a timely manner.
- Filing and general administration.
- Co-ordinate the effective group booking system.
- Process new and renewal Annual Pass memberships.
- Schedule social media posts on a weekly basis.
- Create engaging and compelling content with good quality images and videos.
- Assist in the delivery of all marketing materials.
- Accurately record and monitor all voucher redemptions in relation to promotions.
- Conduct face-to-face customer interviews to contribute towards weekly visitor feedback analysis.
- Assist in the hosting of onsite PR events when necessary.
- Support the online presence (website and social media platforms) by providing content.
- General administration duties including dealing with postal and telephone enquiries.
Seize this opportunity to transform your future and be part of our dynamic team — apply today and make your mark!
Marketing Administrator employer: Castlepark
Castlepark is an excellent employer, offering a vibrant work culture where teamwork and guest satisfaction are at the forefront. As a Catering Supervisor at the Lakes Aquarium, you will enjoy benefits such as discounted attraction tickets and opportunities for professional growth in a unique and engaging environment that celebrates both food and nature.
