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- Tasks: Lead and manage catering operations at the Oceanarium, ensuring top-notch service and quality.
- Company: Join Oceanarium, part of a global leader in leisure parks with exciting attractions.
- Benefits: Enjoy competitive pay, full training, discounts, and free attraction tickets.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team and make a real impact on guest experiences.
- Qualifications: Experience in catering management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Oceanarium is part of Parques Reunidos, one of the leading leisure park global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
We are seeking a confident and committed individual who is passionate about the opportunities this role may bring.
JOB SUMMARY
- The Catering Manager is responsible for the smooth, efficient management, operation and development of all the catering outlets and associated catering activities within and connected to the site operation.
- The Catering Manager will be an active member of the Duty Management Team. You will be expected to work duty weekends and evenings.
RESPONSIBILITIES
- Responsible for the smooth, efficient and profitable operation of the catering outlet within the Oceanarium, Bournemouth.
- In liaison with the Catering Manager, responsible for the continuous delivery of a high degree of product quality and profitability within the catering outlet.
- Manage the smooth, efficient and profitable operation of all the catering outlets and associated catering activities within the Oceanarium, Bournemouth.
- Ensure that an efficient and helpful service is delivered to all our customers, suppliers and associated stakeholders.
- Develop the commercial success of the catering department by implementing improvements to range, merchandising, presentation, stock control and value for money.
- Ensure compliance with all regulations relating to Food Hygiene, COSHH and Health and Safety.
OPERATIONS
- Responsible for the ordering, preparation and presentation of high quality, fresh and appetising food for all the catering outlets.
- Ensure that all the catering outlets are appropriately stocked in line with the current levels of business, and are ready for opening at the agreed time.
- Maintain a clean and hygienic condition throughout the day, and adhere to official ‘close down’ procedures.
- Develop the menu and range of products to provide an appealing offer suitable to the time of year and customer demographic.
- Develop and manage relationships with current and new suppliers to ensure the best price and service is achieved.
- Report on the performance of the cafe to the Operations Manager and make suggestions for improvements and developments.
MANAGING STAFF
- Induct and train all new café assistants in catering operations, ensuring ongoing training is implemented.
- Assist the Operations Manager with the recruitment, selection, training and appraisal of all catering staff.
- Organize, delegate and plan the resources of the catering department’s time, ensuring all staff are productive.
- Supervise staff welfare, conduct, timekeeping and appearance, reporting any issues to the Operations Manager.
SUPPLIER REGULATIONS
- Responsible for the maintenance of relationships with company approved suppliers, as well as the development of relationships with new suppliers.
FINANCE AND ADMINISTRATION
- Responsible for the efficient handling of all orders, delivery notes and invoices – as per company procedure.
- Ensure all deliveries are signed for, recorded, and checked.
Catering Manager employer: Castlepark
Contact Detail:
Castlepark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the catering and hospitality industry. Attend events, join relevant groups on social media, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their catering operations and think of ways you can contribute to their success. Bring your ideas to the table during the interview – it shows you're proactive and passionate about the role!
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Catering Manager role. Highlight your experience in managing catering operations, staff training, and customer service. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our amazing team at Oceanarium. So, get that application in and show us what you've got!
We think you need these skills to ace Catering Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about catering and how you can bring that energy to our team at Oceanarium.
Tailor Your CV: Make sure your CV is tailored to the Catering Manager role. Highlight your relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Castlepark
✨Know Your Catering Stuff
Make sure you brush up on your knowledge of catering operations, food hygiene regulations, and customer service standards. Be ready to discuss how you would manage the catering outlets effectively and ensure high-quality service.
✨Show Your Leadership Skills
As a Catering Manager, you'll be leading a team. Prepare examples of how you've motivated and developed staff in previous roles. Highlight your experience in training new employees and managing team dynamics.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like managing busy periods or dealing with customer complaints. Think through some scenarios in advance and how you would approach them to demonstrate your problem-solving skills.
✨Demonstrate Your Commercial Awareness
Discuss how you would develop the commercial success of the catering department. Be prepared to talk about menu development, supplier relationships, and how to boost sales through promotions. Show that you understand the financial aspects of running a catering operation.