At a Glance
- Tasks: Lead a team to deliver exceptional service and manage daily café operations.
- Company: Join the Aquarium of the Lakes, part of a global leisure park operator.
- Benefits: Enjoy a competitive salary, complimentary attraction tickets, and discounts.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Make a real impact on visitor experiences in a fun, dynamic environment.
- Qualifications: Previous supervisory experience in catering or hospitality is preferred.
The predicted salary is between 25947 - 25947 £ per year.
At Aquarium of the Lakes, we aim to ensure that all of our visitors experience a fantastic day out.
It’s not just about the amazing attraction and all it has to offer, each member of our team plays a part in making this happen.
Aquarium of the Lakes is part of Parques Reunidos, one of the leading leisure park global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
We’re thrilled to announce this role, and we are looking for a confident and committed individual to join our team.
Role
Type: Permanent.
We’ll provide full training and uniform, a competitive salary package and a whole host of benefits, including complimentary attraction tickets, discounts and other incentives.
- Roles & Responsibilities
- Team leadership: Supervise and lead a team of seasonal employees, fostering a positive work environment and encouraging teamwork.
- Customer satisfaction: Ensure our guests receive exceptional service and enjoy their time with us.
- Operations management: Oversee the daily operations of the 1872 Café, Lakeview Café, and Ice Cream Kiosk, maintaining high standards of cleanliness, safety, and compliance with food safety regulations.
- Stock management: Monitor and manage inventory levels, order supplies, and conduct regular stock checks.
- Act as deputy: Step in for the Catering Manager when they are absent, taking responsibility for shifts and overall operation.
- Innovation: Help implement new ideas for menus, promotions, or services that enhance the visitor experience and align with our values.
- Food safety & hygiene: Ensure strict adherence to food safety, hygiene, and health & safety regulations, including allergen management and staff training.
- Duty manager role: Occasionally act as a Duty Manager for the Aquarium, overseeing the safety, security, and smooth running of the entire facility.
- What we’re looking for
- Previous experience in a supervisory role within catering or hospitality is highly desirable.
- Strong communication and leadership skills with the ability to inspire and manage a team effectively.
- A proactive and positive attitude, with excellent attention to detail and organisational skills.
- Knowledge of food safety and hygiene standards (a Level 2 Food Safety Certificate is desirable or a willingness to obtain it).
- Flexibility to work weekends, holidays, and during peak periods.
This is a salaried, permanent position at £25,947.
Team member benefits: Seize this opportunity to transform your future and be part of our dynamic team — make your mark!
Thanks for your interest in Parques Reunidos!
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Catering Supervisor employer: Castlepark
At Aquarium of the Lakes, we pride ourselves on creating a vibrant and supportive work environment where every team member contributes to delivering unforgettable experiences for our visitors. As part of Parques Reunidos, you will enjoy competitive salaries, comprehensive training, and a range of benefits including complimentary attraction tickets and discounts, all while working in a dynamic setting that encourages personal and professional growth. Join us in making a difference in the leisure industry and be part of a team that values innovation, teamwork, and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Castlepark. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Castlepark
Don't be shy about reaching out to Castlepark directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Castlepark and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Castlepark
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
