Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead compliance and quality initiatives in care services across Norfolk and Suffolk.
- Company: Join Castlemeadow Care, a leader in providing high-quality care services.
- Benefits: Enjoy bonuses, enhanced leave, private medical insurance, and wellness programmes.
- Why this job: Make a real impact on care quality while developing your leadership skills.
- Qualifications: Degree level education or equivalent experience; strong knowledge of CQC standards required.
- Other info: This role offers career progression and a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
Join Our Regional Team at Castlemeadow Care!
Location: Multiple locations across Norfolk and Suffolk
Benefits: Performance-based bonus, company sick pay, enhanced annual leave entitlement, private medical insurance, business mileage, Blue Light Card discounts, paid DBS, employee wellbeing programme, and more!
Requirements: Educated to degree level or equivalent experience, DBS disclosure check, and eligibility to work in the UK.
Overview and Purpose of the Role: The Compliance and Quality Manager will play a critical leadership role in safeguarding the quality, safety, and regulatory compliance of our care services. This role is central to ensuring that our policies, procedures, and practices meet and exceed the expectations of regulatory bodies such as the Care Quality Commission (CQC) and PAMMS. This is a strategic and hands-on role requiring a strong understanding of regulatory frameworks, excellent analytical and communication skills, and the ability to lead cross-functional initiatives. You will work closely with operational leaders, regulatory bodies, and quality teams to ensure our services are always inspection-ready and continuously improving.
Key Responsibilities:
- Lead governance of policies and procedures, ensuring regulatory compliance and timely updates.
- Maintain a centralised policy index and review schedule.
- Conduct internal audits and prepare services for external inspections.
- Monitor compliance trends and drive improvement plans.
- Act as final approver for policy documents and quality reports.
- Manage relationships with CQC, Local Authority, and other regulatory bodies.
- Investigate quality-related complaints and respond to regulatory enquiries.
- Oversee action plans for CQC and PAMMS until completion.
About You: We’re looking for a dedicated professional with a passion for high-quality care and strong leadership skills. The ideal candidate will have:
- Strong analytical, reporting, and report writing skills.
- Highly advanced knowledge and understanding of CQC standards and regulations.
- Intermediate/advanced knowledge of Microsoft Office 365 suite and data analysis tools.
- Excellent communication skills and customer focus.
- Comprehensive organisational and planning skills.
- Ability to use initiative and make appropriate decisions.
- Quality assurance and internal auditing experience.
- Extensive knowledge and application of quality management systems.
Benefits & Culture: Competitive salary and benefits package. Enhanced sick pay and holiday entitlement. Opportunities for career progression and development. Supportive team environment and rewarding role. Employee assistance programs and wellness initiatives. Access to training and learning opportunities.
How to Apply: If you are a committed and experienced professional seeking an exciting leadership opportunity, we would love to hear from you! Please send your CV and cover letter to hr@castlemeadow.co.uk
Please note that this role requires: DBS disclosure check, paid for by Castlemeadow Care. Proof of eligibility to work in the UK.
Compliance and Quality Manager employer: Castlemeadow Care
Contact Detail:
Castlemeadow Care Recruiting Team
hr@castlemeadow.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance and Quality Manager
✨Tip Number 1
Familiarise yourself with the Care Quality Commission (CQC) standards and regulations. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to compliance and quality management.
✨Tip Number 2
Network with professionals in the care sector, especially those who have experience with regulatory bodies. Engaging in conversations can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've led quality assurance initiatives or managed compliance in previous roles. Real-life scenarios will showcase your leadership skills and analytical abilities effectively.
✨Tip Number 4
Stay updated on current trends and changes in the care sector, particularly regarding compliance and quality management. This knowledge will help you stand out as a candidate who is proactive and well-informed.
We think you need these skills to ace Compliance and Quality Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in compliance and quality management. Focus on your analytical skills, knowledge of CQC standards, and any leadership roles you've held.
Craft a Compelling Cover Letter: In your cover letter, express your passion for high-quality care and how your background aligns with the responsibilities of the Compliance and Quality Manager role. Mention specific examples of your experience with regulatory compliance and quality assurance.
Highlight Relevant Skills: Emphasise your strong communication skills, organisational abilities, and experience with internal audits. Make sure to mention your proficiency with Microsoft Office 365 and data analysis tools, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Compliance and Quality Manager.
How to prepare for a job interview at Castlemeadow Care
✨Understand Regulatory Frameworks
Familiarise yourself with the Care Quality Commission (CQC) standards and regulations. Be prepared to discuss how your experience aligns with these requirements and how you can ensure compliance in the role.
✨Showcase Your Leadership Skills
As a Compliance and Quality Manager, you'll need strong leadership abilities. Prepare examples of how you've successfully led teams or initiatives in the past, particularly in quality assurance or regulatory compliance.
✨Demonstrate Analytical Skills
Highlight your analytical and reporting skills during the interview. Be ready to discuss specific instances where you've used data analysis to drive improvements or make informed decisions in a previous role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in this role and how you would address them, especially regarding compliance and quality management.
