At a Glance
- Tasks: Lead client onboarding and technical integrations for institutional clients in the crypto space.
- Company: Join Talos, a pioneering tech firm in digital asset markets with a supportive culture.
- Benefits: Enjoy wellness credits, paid lunches, fitness events, and a vibrant company culture.
- Other info: Work in a hybrid environment with opportunities for personal and professional growth.
- Why this job: Be at the forefront of digital asset adoption and make a real impact in finance.
- Qualifications: 3+ years in client onboarding, strong communication skills, and tech-savvy.
The predicted salary is between 50000 - 60000 € per year.
Location: London
Employment Type: Full time
Location Type: Hybrid
Department: Engineering
Talos: Institutional Fabric for Digital Asset Markets
Founded in 2018, Talos provides institutional-grade trading technology for the global digital asset market, powering many of the major players in the crypto ecosystem. Our mission is clear: to advance the mass adoption of digital assets by seamlessly connecting institutions to the digital asset ecosystem. We are committed to building the most innovative and trusted platform in the world, supporting the entire trading lifecycle.
At Talos, you’ll find an environment that champions kindness and respect, values diverse perspectives, and upholds inclusivity at every turn. We believe every member of our team brings invaluable insights and abilities that drive Talos forward. In our pursuit of excellence, we foster a culture of trust, integrity, collaboration, and mutual growth. We are a tight-knit yet globally distributed team of highly experienced engineers and business leaders, with hubs in New York, London, Singapore, and Cyprus. Whether in-office or remote, you’ll be part of a hybrid-friendly environment where your unique talents and insights will play a crucial role in building something extraordinary.
Talos is seeking a Client Onboarding Specialist to lead technical implementations and connectivity integrations for institutional clients and trading counterparts. This role sits at the intersection of client services and technical integration. You will manage end‑to‑end onboarding of exchanges, liquidity providers, and institutional clients onto the Talos platform, ensuring seamless connectivity and successful deployment of our trading infrastructure. This is not a production support role. It is an implementation‑focused position requiring structured project execution, technical fluency, and proactive client leadership.
Responsibilities:
- Own the end‑to‑end onboarding process for clients and trading counterparts, from kickoff through successful production deployment.
- Lead technical integrations involving APIs, FIX connectivity, and platform configuration.
- Partner with Sales, Account Management, Engineering, and external stakeholders to deliver implementations on schedule.
- Manage onboarding timelines, track milestones, and communicate progress to internal and external stakeholders.
- Configure and validate client environments across Talos’ modular trading and portfolio systems.
- Troubleshoot integration issues and coordinate resolution with internal engineering teams.
- Develop and maintain onboarding documentation and integration best practices.
Qualifications:
- 3+ years of experience in client onboarding or implementation within capital markets or financial technology.
- Strong client‑facing communication skills with the ability to lead stakeholders through structured implementation processes.
- Experience working with institutional trading systems, market connectivity, or financial infrastructure.
- Working knowledge of SQL and command line environments.
- Familiarity with configuration management, source control, and basic scripting (Python preferred).
- Exposure to FIX protocol, REST APIs, and JSON‑based integrations.
- Strong organizational skills and ability to manage multiple concurrent implementations.
Preferred:
- Experience onboarding clients to trading, OMS, EMS, or portfolio systems.
- Understanding of capital markets workflows and electronic trading infrastructure.
- Experience coordinating integrations across exchanges, liquidity providers, or institutional counterparts.
Benefits:
You will also enjoy a comprehensive array of competitive benefits, regardless of your location, within our warm, welcoming, and ambitious company culture. Our offerings include a monthly wellness credit for personal use, such as gym memberships, massages, or even a ski pass for your next holiday. Additionally, we provide paid lunches in the office, monthly fitness and evening socials to foster connections with colleagues, and annual offsite events to engage with the wider team.
Equal Opportunity Employer:
Talos is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Talos is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at careers@talos.com.
Client Onboarding Specialist employer: Castleisland
At Talos, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that values diverse perspectives and fosters mutual growth. Our London-based team enjoys a hybrid-friendly environment, competitive benefits such as wellness credits and paid lunches, and ample opportunities for professional development within the rapidly evolving digital asset market. Join us to be part of a dedicated team that champions innovation and collaboration while making a meaningful impact in the world of finance.
StudySmarter Expert Advice🤫
We think this is how you could land Client Onboarding Specialist
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Talos on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Talos' mission and values. Show us how your skills align with our goal of advancing digital asset adoption. Tailor your answers to reflect our culture of collaboration and innovation.
✨Tip Number 3
Practice your technical skills! Since this role involves APIs and integrations, brush up on your SQL and Python. Being able to discuss these topics confidently will impress us during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Talos.
We think you need these skills to ace Client Onboarding Specialist
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Onboarding Specialist role. Highlight your experience in client onboarding and technical integrations, as this will show us you understand what we're looking for.
Show Off Your Skills:Don’t be shy about showcasing your technical fluency! Mention your experience with APIs, FIX connectivity, and any relevant tools like SQL or Python. We want to see how your skills align with our needs.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:We encourage you to apply directly through our website. This way, your application goes straight to us, and we can get back to you faster. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Castleisland
✨Know Your Tech
As a Client Onboarding Specialist, you'll need to be fluent in technical integrations. Brush up on your knowledge of APIs, FIX connectivity, and SQL. Be ready to discuss how you've successfully managed similar projects in the past.
✨Showcase Your Communication Skills
This role requires strong client-facing communication. Prepare examples of how you've led stakeholders through implementation processes. Practice articulating complex technical concepts in simple terms to demonstrate your ability to connect with clients.
✨Understand the Capital Markets
Familiarise yourself with capital markets workflows and electronic trading infrastructure. Be prepared to discuss your experience with institutional trading systems and how they relate to the onboarding process at Talos.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you manage multiple concurrent implementations. Share specific strategies you've used to track milestones and communicate progress effectively to both internal and external stakeholders.
