At a Glance
- Tasks: Investigate service requests and complaints to enhance housing service quality.
- Company: A leading social housing provider in Hemel Hempstead.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives by improving housing services.
- Qualifications: Experience with customer complaints and strong communication skills.
- Other info: Join a dynamic team focused on community well-being.
The predicted salary is between 28800 - 43200 £ per year.
A social housing provider in Hemel Hempstead is seeking an Aids & Adaptations Administrator to investigate service requests and complaints. The ideal candidate will have experience with customer complaints and strong communication skills.
Responsibilities include:
- Monitoring the adaptations mailbox
- Collaborating with other services to ensure aligned objectives
This role is essential in enhancing the overall housing service quality.
Housing Aids & Adaptations Coordinator in Tring employer: Castlefield Recruitment
Contact Detail:
Castlefield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Aids & Adaptations Coordinator in Tring
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in adaptations or customer service. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer complaints and communication skills. We suggest role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your experience! When you get the chance to speak with potential employers, highlight specific examples of how you've successfully handled complaints or improved service quality in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Housing Aids & Adaptations Coordinator in Tring
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with customer complaints and communication skills. We want to see how your background aligns with the role of Aids & Adaptations Coordinator, so don’t hold back on showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing housing service quality and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through!
Showcase Collaboration Skills: Since this role involves working with other services, make sure to mention any past experiences where you’ve successfully collaborated with others. We’re looking for team players who can help us achieve aligned objectives!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Castlefield Recruitment
✨Know Your Stuff
Make sure you understand the role of a Housing Aids & Adaptations Coordinator inside out. Familiarise yourself with common customer complaints in social housing and think about how you would handle them. This will show that you're not just interested in the job, but that you’re ready to tackle the challenges head-on.
✨Communication is Key
Since strong communication skills are a must for this role, practice articulating your thoughts clearly. You might be asked to explain how you would collaborate with other services, so prepare examples of past experiences where you successfully communicated and worked with different teams.
✨Show Your Problem-Solving Skills
Be ready to discuss specific instances where you've resolved complaints or improved service quality. Think of a few scenarios where you turned a negative situation into a positive outcome. This will demonstrate your ability to enhance the overall housing service quality, which is crucial for the role.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the current challenges the team faces or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.