At a Glance
- Tasks: Assess social housing applications and provide top-notch customer service.
- Company: Reputable housing association in South Manchester with a supportive team.
- Benefits: Competitive pay, hybrid working after training, and valuable experience.
- Why this job: Make a difference in people's lives while developing your skills in housing services.
- Qualifications: Experience in social housing and strong communication skills required.
- Other info: Short-term role with potential for growth and learning opportunities.
The predicted salary is between 19 - 21 £ per hour.
Castlefield Recruitment are currently recruiting a Housing Advisor for a housing association based in South Manchester. The role is interim initially 6 - 8 weeks, paying £19 - £21 per hour umbrella, and offers hybrid working opportunities after training.
The role includes:
- Assessing Social Housing applications and assisting with the allocation of homes to successful applicants.
- Providing and delivering an efficient and effective administrative service and front line customer service across housing services.
- Providing a front line housing management service, ensuring support to officers within the housing service teams.
The person should have:
- Experience of working within social housing.
- Able to deal with difficult customer queries/complaints and diffuse situations.
- Excellent communication skills.
Housing Advisor in Stockport employer: Castlefield Recruitment
Contact Detail:
Castlefield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Advisor in Stockport
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky questions! Think about how you’d handle difficult customer queries or complaints, and practice your responses. Show them you can keep your cool and provide excellent service under pressure.
✨Tip Number 3
Don’t forget to showcase your communication skills! Whether it’s in interviews or networking events, be clear and confident when discussing your experience in social housing. It’s all about making a great impression!
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Housing Advisor role. Plus, it’s a great way to stay updated on new opportunities that fit your skills.
We think you need these skills to ace Housing Advisor in Stockport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Housing Advisor role and how your background makes you the perfect fit for our team.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Castlefield Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and the specific responsibilities of a Housing Advisor. Familiarise yourself with common issues faced in the sector, as well as the policies and procedures of the housing association you're interviewing with.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples that demonstrate your ability to handle difficult customer queries and complaints. Think about times when you've successfully diffused a tense situation and be ready to share those stories.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Practice how you would approach various situations, such as dealing with an upset tenant or managing conflicting priorities. This will show your problem-solving skills and your ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This not only shows your interest but also helps you gauge if the position is the right fit for you.