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For Companies At a Glance
- Tasks: Deliver a top-notch housing service and manage tenancies like a pro.
- Company: Join a forward-thinking housing association dedicated to community support.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while building strong communities.
- Qualifications: Experience in housing roles and great communication skills are a must.
- Other info: Be part of a dynamic team with a focus on community engagement.
The predicted salary is between 36000 - 60000 £ per year.
Deliver a customer-focused housing service by managing tenancies effectively, ensuring compliance with policies, and supporting sustainable communities.
Maximise rental income through proactive arrears management, debt advice, and court representation where necessary.
Manage allocations, lettings, and voids to minimise turnaround times, uphold nomination agreements, and maintain properties to lettable standards.
Investigate and resolve anti-social behaviour cases in line with policy, working with partners and preparing evidence for legal action when required.
Promote resident participation and engagement by supporting tenant involvement activities, events, and consultations.
Maintain strong performance and compliance by meeting KPIs, producing reports, ensuring accurate data management, and building effective partnerships with statutory and voluntary agencies.
What You Need:
- Previous experience in a frontline Housing role
- Valid UK drivers license
- Excellent communication skills
Neighbourhood Officer in Rowley Regis employer: Castlefield Recruitment
Contact Detail:
Castlefield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Officer in Rowley Regis
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Be ready to discuss how your experience aligns with their mission of delivering a customer-focused housing service. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! Since excellent communication is key for a Neighbourhood Officer, consider role-playing interview scenarios with a friend. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to show your enthusiasm for joining our team and making a difference in the community.
We think you need these skills to ace Neighbourhood Officer in Rowley Regis
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Neighbourhood Officer role. Highlight your relevant experience in frontline housing and any specific achievements that align with the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since excellent communication is key for this role, don’t shy away from demonstrating your skills. Use clear and concise language in your application, and consider including examples of how you've effectively communicated with tenants or resolved issues in the past.
Highlight Your Problem-Solving Abilities: As a Neighbourhood Officer, you'll need to tackle various challenges, from managing tenancies to resolving anti-social behaviour. Share specific instances where you've successfully navigated difficult situations or improved processes. We love seeing proactive problem solvers!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community-focused team!
How to prepare for a job interview at Castlefield Recruitment
✨Know Your Stuff
Make sure you understand the key responsibilities of a Neighbourhood Officer. Brush up on housing policies, tenancy management, and anti-social behaviour protocols. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Communication Skills
Since excellent communication is a must-have for this role, prepare examples of how you've effectively communicated with tenants or resolved conflicts in the past. Think about specific situations where your skills made a difference.
✨Demonstrate Your Customer Focus
This role is all about delivering a customer-focused service. Be ready to share instances where you've gone above and beyond for customers or clients. Highlight your approach to managing tenancies and ensuring tenant satisfaction.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, like handling arrears or dealing with anti-social behaviour. Practice your responses to these types of questions so you can demonstrate your problem-solving skills and ability to work under pressure.
