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- Tasks: Manage tenancy sign-ups and support customers with their housing needs.
- Company: Join a forward-thinking housing association dedicated to community welfare.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Experience as a Neighbourhood Officer and strong communication skills required.
- Other info: Dynamic role with a focus on teamwork and community engagement.
The predicted salary is between 28800 - 43200 £ per year.
Responsible for new and existing tenancy sign ups in accordance with the organisation’s lettings policies and procedures.
Support customers with changes to their tenancy.
Engage with customers to address rent and service charge arrears, to ensure that all stages of arrears recovery are followed.
Take part in annual tenancy checks to ensure customers are adhering to their tenancy agreements.
Work collaboratively and proactively with property services colleagues to ensure the efficient turnaround of empty homes.
What You Need:
- Previous experience as a Neighbourhood Officer
- Excellent communication skills
- UK valid driving licence and driver
Neighbourhood Officer in Newton-le-Willows employer: Castlefield Recruitment
Contact Detail:
Castlefield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Officer in Newton-le-Willows
✨Tip Number 1
Network like a pro! Reach out to current or former Neighbourhood Officers on LinkedIn. Ask them about their experiences and any tips they might have for landing the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of tenancy policies and procedures. We want you to show that you’re not just familiar with the basics, but that you can engage with customers effectively.
✨Tip Number 3
Practice your communication skills! Role-play common scenarios you might face as a Neighbourhood Officer, like discussing rent arrears or conducting tenancy checks. This will help you feel more confident during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Neighbourhood Officer in Newton-le-Willows
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience as a Neighbourhood Officer. We want to see how your background aligns with the role, so don’t hold back on sharing relevant examples!
Communicate Clearly: Since excellent communication skills are key for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically – we love a well-organised application!
Tailor Your Application: Take a moment to tailor your application to our specific job description. Mention how you can support customers with tenancy changes and address arrears – it shows us you’ve done your homework and understand what we’re looking for.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Neighbourhood Officer position. Plus, it’s super easy!
How to prepare for a job interview at Castlefield Recruitment
✨Know Your Tenancy Policies
Familiarise yourself with the organisation’s lettings policies and procedures. Being able to discuss these confidently will show that you understand the role and are ready to support customers effectively.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully engaged with customers in the past. Highlight your ability to address issues like rent arrears and how you’ve resolved conflicts, as strong communication is key for a Neighbourhood Officer.
✨Demonstrate Teamwork
Think of instances where you collaborated with colleagues, especially in property services. Discuss how you contributed to efficient processes, such as the turnaround of empty homes, to illustrate your proactive approach.
✨Be Ready to Discuss Your Experience
Reflect on your previous experience as a Neighbourhood Officer. Be prepared to share specific challenges you faced and how you overcame them, as this will help the interviewers see your problem-solving skills in action.
