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- Tasks: Help manage rent arrears and provide support to customers in need.
- Company: Reputable recruitment agency based in Manchester.
- Benefits: Competitive pay and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in social housing and strong communication skills.
- Other info: Join a supportive team dedicated to helping the community.
The predicted salary is between 28800 - 43200 £ per year.
A reputable recruitment agency in Manchester is looking for an experienced Income Officer to assist with the proactive management of rent arrears and debts. The ideal candidate will have experience within social housing and will engage with customers to understand their personal circumstances. You will provide advice on welfare reforms and ensure financial regulations are adhered to. Competitive compensation and opportunities for professional development are offered in this role.
Rent Arrears Recovery & Welfare Advisor in Manchester employer: Castlefield Recruitment
Contact Detail:
Castlefield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Arrears Recovery & Welfare Advisor in Manchester
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on welfare reforms and financial regulations. Show that you’re not just familiar with the basics, but that you can engage in meaningful discussions about how these impact rent arrears recovery.
✨Tip Number 3
Practice your customer engagement skills! Role-play scenarios where you help customers understand their personal circumstances and provide tailored advice. This will help you stand out as someone who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Income Officer role, and applying directly can give you an edge over other candidates.
We think you need these skills to ace Rent Arrears Recovery & Welfare Advisor in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing and income management. We want to see how you've engaged with customers and tackled rent arrears in the past, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about helping people with their financial situations and how your skills align with the role of a Rent Arrears Recovery & Welfare Advisor. We love a personal touch!
Showcase Relevant Experience: When filling out your application, be sure to mention any specific experiences you have with welfare reforms and financial regulations. We’re looking for candidates who can demonstrate their knowledge and expertise in these areas.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Castlefield Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of rent arrears management and welfare reforms. Familiarise yourself with the latest financial regulations and how they impact social housing. This will show that you're not just interested in the role, but that you’re also well-informed and ready to tackle the challenges.
✨Engage with Empathy
Since the role involves engaging with customers about their personal circumstances, practice how you would approach sensitive conversations. Think about how you can demonstrate empathy and understanding during the interview. Role-playing these scenarios can help you feel more comfortable when discussing real-life situations.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience as an Income Officer or in similar roles. Be ready to discuss how you've successfully managed rent arrears and provided advice to customers. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, ongoing training opportunities, or how they measure success in this position. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
