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- Tasks: Assess social housing applications and deliver top-notch customer service.
- Company: Leading recruitment agency in Manchester with a focus on social housing.
- Benefits: Competitive pay of £19-£21 per hour and hybrid working after training.
- Why this job: Make a difference in people's lives while developing your customer service skills.
- Qualifications: Experience in social housing and strong communication skills required.
- Other info: Opportunity to work in a supportive environment with potential for growth.
The predicted salary is between 19 - 21 £ per hour.
A prominent recruitment agency in Manchester is seeking a Housing Advisor for an interim role with a housing association. The position requires assessing social housing applications and providing customer service.
Ideal candidates will have:
- Experience in social housing
- Strong communication skills
- The ability to handle difficult situations
The role offers competitive pay between £19 and £21 per hour and includes hybrid working after training.
Hybrid Social Housing Advisor | Frontline Customer Service in Manchester employer: Castlefield Recruitment
Contact Detail:
Castlefield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Social Housing Advisor | Frontline Customer Service in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those tricky interview questions! Think about how you’d handle difficult situations in customer service, especially in social housing. Practising your responses can help you feel more confident when it’s time to shine.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to articulate your thoughts clearly and listen actively. This will demonstrate your ability to connect with clients and colleagues alike.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that hybrid Housing Advisor role. Plus, it’s super easy to keep track of your applications all in one place.
We think you need these skills to ace Hybrid Social Housing Advisor | Frontline Customer Service in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing and customer service. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about social housing and how you can handle challenging situations. Let us know what makes you the perfect fit for our team.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since this role involves helping others navigate their housing needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the process!
How to prepare for a job interview at Castlefield Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing policies and procedures. Familiarise yourself with the specific housing association's mission and values, as well as any recent news or changes in the sector. This will show that you're genuinely interested and well-prepared.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare examples from your past experiences where you've successfully handled difficult situations or provided excellent customer service. This will demonstrate your ability to connect with clients effectively.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about potential challenges you might encounter as a Housing Advisor and how you would address them. Practising these scenarios can help you respond calmly and thoughtfully when they come up.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what success looks like in this role. This not only shows your interest but also helps you gauge if the position is the right fit for you.
