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- Tasks: Manage tenancy sign-ups, assist with changes, and tackle rent arrears.
- Company: A regional Housing Association dedicated to community support.
- Benefits: Competitive hourly rate of £21.96, with potential for contract extension.
- Why this job: Make a difference in people's lives through social housing support.
- Qualifications: Experience in Social Housing and strong communication skills required.
- Other info: Office-based role with opportunities for professional growth.
The predicted salary is between 21 - 22 £ per hour.
A regional Housing Association in the UK is seeking a Tenancy Officer for an initial 3-month contract. Responsibilities include managing tenancy sign-ups, assisting customers with changes, and addressing rent arrears.
Candidates should have experience in Social Housing, strong communication skills, and a valid UK driving licence.
This office-based position offers a rate of £21.96 per hour, with potential for extension, ensuring compliance and efficient service delivery.
Tenancy Officer – Social Housing (Signups, Arrears & Changes) in Liverpool employer: Castlefield Recruitment
Contact Detail:
Castlefield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Officer – Social Housing (Signups, Arrears & Changes) in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for a Tenancy Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of tenancy sign-ups and rent arrears management. We recommend practising common interview questions related to social housing, so you can showcase your expertise and confidence when it counts.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Tenancy Officer position. We make it easy for you to find roles that match your skills and experience, so don’t miss out on the chance to join a fantastic team!
We think you need these skills to ace Tenancy Officer – Social Housing (Signups, Arrears & Changes) in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing. We want to see how your skills match the role of a Tenancy Officer, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about social housing and how you can contribute to our team. Keep it concise but impactful!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear language and structure your thoughts well. We want to see how you can effectively engage with customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Castlefield Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing policies and procedures. Familiarise yourself with tenancy sign-ups, rent arrears management, and customer service best practices. This will show that you're not just interested in the role but also understand the nuances of the job.
✨Showcase Your Communication Skills
As a Tenancy Officer, strong communication is key. Prepare examples from your past experiences where you've effectively communicated with customers or resolved conflicts. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations related to tenancy management. Think about how you would handle a tenant struggling with arrears or a customer needing assistance with changes. Having a structured approach to these scenarios will demonstrate your problem-solving abilities.
✨Dress the Part
Even though it's an office-based position, first impressions matter. Dress smartly to convey professionalism and confidence. It shows that you take the opportunity seriously and are ready to represent the organisation well.
