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- Tasks: Deliver a top-notch housing service and manage tenancies with care.
- Company: Join a community-focused organisation dedicated to sustainable living.
- Benefits: Competitive pay, career development, and a chance to make a difference.
- Why this job: Be the hero in your community by supporting residents and enhancing their living experience.
- Qualifications: Experience in housing roles and strong communication skills are essential.
- Other info: Dynamic role with opportunities for personal growth and community impact.
The predicted salary is between 36000 - 60000 £ per year.
Deliver a customer-focused housing service by managing tenancies effectively, ensuring compliance with policies, and supporting sustainable communities.
Maximise rental income through proactive arrears management, debt advice, and court representation where necessary.
Manage allocations, lettings, and voids to minimise turnaround times, uphold nomination agreements, and maintain properties to lettable standards.
Investigate and resolve anti-social behaviour cases in line with policy, working with partners and preparing evidence for legal action when required.
Promote resident participation and engagement by supporting tenant involvement activities, events, and consultations.
Maintain strong performance and compliance by meeting KPIs, producing reports, ensuring accurate data management, and building effective partnerships with statutory and voluntary agencies.
Qualifications
- Previous experience in a frontline Housing role
- Valid UK drivers license
- Excellent communication skills
Neighbourhood Officer in Kidderminster employer: Castlefield Recruitment.
Contact Detail:
Castlefield Recruitment. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Officer in Kidderminster
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission of delivering a customer-focused housing service. Show them you’re passionate about making a difference!
✨Tip Number 3
Practice your communication skills! As a Neighbourhood Officer, you'll need to convey information clearly and effectively. Role-play common interview questions with a friend or family member to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to show your enthusiasm for joining our team and contributing to sustainable communities.
We think you need these skills to ace Neighbourhood Officer in Kidderminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in frontline housing roles. We want to see how you've managed tenancies and dealt with anti-social behaviour, so don’t hold back on those details!
Showcase Your Communication Skills: Since excellent communication is key for this role, give examples of how you've effectively communicated with tenants or partners in the past. We love seeing real-life scenarios that demonstrate your skills!
Highlight Your Problem-Solving Abilities: We’re looking for someone who can investigate and resolve issues efficiently. Share specific instances where you’ve tackled challenges, especially around arrears management or tenant engagement.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Neighbourhood Officer position.
How to prepare for a job interview at Castlefield Recruitment.
✨Know Your Housing Policies
Familiarise yourself with the key housing policies and regulations relevant to the role of a Neighbourhood Officer. This will not only show your commitment but also help you answer questions confidently about compliance and best practices.
✨Showcase Your Communication Skills
Prepare examples that highlight your excellent communication skills, especially in resolving conflicts or managing tenant relationships. Think of specific situations where you successfully engaged with residents or collaborated with partners.
✨Demonstrate Proactive Problem-Solving
Be ready to discuss how you've managed arrears or dealt with anti-social behaviour in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and illustrate your proactive approach.
✨Engage with Community Initiatives
Research any community initiatives or tenant involvement activities that the company supports. Showing your enthusiasm for resident participation can set you apart and demonstrate your alignment with their values.
