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For Companies At a Glance
- Tasks: Lead and inspire a diverse clinical team to deliver top-notch patient care.
- Company: Join LCW, a not-for-profit social enterprise making a real impact in healthcare for millions.
- Benefits: Enjoy 25 days of leave, NHS pension, and access to discounts and training programs.
- Why this job: Be part of a caring culture with a focus on quality, safety, and professional growth.
- Qualifications: Masters degree or equivalent experience in healthcare leadership required.
- Other info: Opportunity to work across various LCW sites and engage in hands-on clinical work.
The predicted salary is between 60000 - 84000 £ per year.
Castlefield Recruitment is proud to be partnering with London Central and West (LCW) to appoint a Head of Clinical Services on permanent basis.
Role: Head of Clinical Services
Accountable to: Medical Director
Based at: St Charles Centre for Health & Wellbeing, W10 6DZ (Required to travel across LCW sites to carry out role requirements)
Core Hours: 37.5 hours per week
Salary: up to £75,000 per year
About LCW:
London Central & West Unscheduled Care Collaborative is a not-for-profit Social Enterprise, now in its 29th year of providing high-quality services across a range of primary and urgent care contracts 24 hours a day, 365 days a year to 5 million patients in North West, North Central and North East London. We pride ourselves on delivering safe, effective, responsive, caring, and well led patient centred clinical services as recognised by our Good CQC rating in all areas of our organisation.
Job Summary:
The Head of Clinical Services is responsible for providing professional strategic leadership and direction to nurses and Allied Health Professionals (AHP), including paramedics, Advanced Nurse practitioners, Emergency Nurse Practitioners and pharmacists.
The post will have oversight across all LCW services which include the Clinical Assessment Service, Out of Hours Services, Urgent Treatment Centres and planned care services. The post holder will have autonomy over their team and will report to the Medical Director who has overall responsibility for the clinical delivery of services.
The postholder will have responsibility for safeguarding adult and children, infection prevention and control and responsibility for the lead EP at the West Middlesex Urgent Treatment Centre.
Role Responsibilities:
Strategic
- Development and delivery of an AHP strategy for paramedics, nurses and pharmacists
- Build and develop our AHP workforce ensuring we drive productive models of care
- To contribute, and where appropriate lead, on behalf of LCW, the implementation of relevant national and regional policy
- Lead on clinical policy development in key interdisciplinary areas, in relation to clinical governance, quality and patient safety
- Provide professional leadership to the Clinical Leadership Team nursing, AHP workforce, motivating the workforce at all levels and developing a cohesive, supporting team environment
- Represent nursing and AHP on all the relevant sub-committees across the health economy where the organisation has representation and ensure that the strategic view across all care settings is accurately presented
Service Delivery
- Responsible for ensuring high clinical performance in our portfolio of services ensuring services are working effectively and efficiently
- Accountable for clinical delivery, attaining excellent standards of patient care in a clear framework for service delivery
- The post holder will be required to be part of LCWs rota for the delivery of some clinical sessions across our range of services
- To play an active role in quality and safety to ensure the safe provision of care across the organisation
- To work with the Deputy Medical Director and Head of Clinical Governance to ensure reports for internal and external assurance meetings/committees are completed and presented
- Responsible for the Safeguarding function ensuring compliance with regulations and policy
- Responsible for Infection Prevention and control across all services; to be assured by leads that IP&C training is undertaken and regular audits to meet requirements and LCW standards
- To ensure comprehensive provision of education and practice development for clinical staff including oversight of mandatory training and other programmes of in-house education across all staff disciplines
Workforce and People management
- Provide visible and accessible site leadership creating a climate where individuals understand their roles and responsibilities and people are empowered to be effective in their role
- Delivery of a culture of learning, coaching, patient safety
- To co-ordinate recruitment, retention and redesign activities in order to maximise utilisation of skills and knowledge and reduce vacancies
- To identify and address new legislative and advisory requirements as they emerge
- Establish systems and processes that assure verification of registration and revalidation
Financial sustainability
- Promote financial sustainability and productive working with all clinical staff in LCW
- Work with Head of Urgent and Primary Care to ensure services are working at optimal level in a cohesive way
- Lead on business case assessments and creation of credible cases for investment for clinical service developments
- Ensure the clinical delivery team costs are within financial budget
Clinical work
- Work in LCW services where suitable once a month with a spread over 12 months
- Shadow clinical services where not suitable to work once a quarter
- Part of clinical on call rota
The Person:
- Masters Degree or equivalent qualification/level of experience
- Management or postgraduate qualification or experience
- Proven track record of operating and leading at a senior level of an SME or Divisional level of a large organisation
- P/L and or Budget responsibility
- Held senior leadership position in a healthcare organisation – primary care or urgent care
- Experience of partnership/collaborative working across different providers or agencies
- Knowledge and evidence of building/sustaining effective and productive working relationships with a wide range of organisations and leaders
- Knowledge of contracting within NHS standard contract framework and an understanding of Local Health economies
Benefits:
- 25 days annual leave in addition to eight bank holidays
- NHS pension scheme
- Employee Assistance Programme and access to their discount platform
- Eligibility to register for a Blue light card
- Eye care vouchers
- Cycle to work scheme including e-bikes
- Comprehensive training and induction programme
- Access to e-learning to support you with mandatory training.
About Castlefield Recruitment / How to Apply:
Castlefield Recruitment is a leading specialist in healthcare recruitment, connecting talented healthcare professionals with exceptional opportunities across the UK. We are committed to supporting your career journey and ensuring you find a role that aligns with your skills and aspirations.
For further information, contacts for an informal discussion or access to the candidate pack, please follow the link below:
Please note that direct approaches and speculative CV's will be directed to Castlefield Recruitment to be included in the recruitment process
Head of Clinical Services employer: Castlefield Recruitment
Contact Detail:
Castlefield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Clinical Services
✨Tip Number 1
Familiarize yourself with the specific services offered by London Central and West (LCW). Understanding their Clinical Assessment Service, Out of Hours Services, and Urgent Treatment Centres will help you demonstrate your knowledge during discussions.
✨Tip Number 2
Network with current or former employees of LCW to gain insights into the organizational culture and expectations for the Head of Clinical Services role. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience in leading clinical teams and implementing strategic initiatives. Highlight specific examples where you've successfully improved patient care or operational efficiency in previous roles.
✨Tip Number 4
Stay updated on current healthcare policies and regulations that impact urgent and primary care services. Being knowledgeable about these topics will show your commitment to the role and your ability to navigate the complexities of the healthcare system.
We think you need these skills to ace Head of Clinical Services
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head of Clinical Services position. Tailor your application to highlight your relevant experience in strategic leadership and clinical governance.
Highlight Relevant Experience: In your CV and cover letter, emphasize your proven track record in leading healthcare teams, managing budgets, and ensuring high standards of patient care. Use specific examples that demonstrate your ability to drive productive models of care.
Showcase Leadership Skills: The role requires strong leadership capabilities. Make sure to include instances where you have motivated teams, developed cohesive working environments, or contributed to policy development in healthcare settings.
Tailor Your Application: Customize your cover letter to reflect your understanding of LCW's mission and values. Mention how your personal and professional goals align with their commitment to providing high-quality services across primary and urgent care.
How to prepare for a job interview at Castlefield Recruitment
✨Showcase Your Leadership Experience
As a candidate for the Head of Clinical Services, it's crucial to highlight your previous leadership roles. Discuss specific examples where you successfully led teams, implemented strategies, and improved service delivery in a healthcare setting.
✨Demonstrate Knowledge of Clinical Governance
Be prepared to discuss your understanding of clinical governance and how it applies to patient safety and quality of care. Share experiences where you contributed to policy development or quality improvement initiatives.
✨Emphasize Collaborative Working Skills
Since the role involves partnership working across various providers, illustrate your ability to build and maintain effective relationships. Provide examples of successful collaborations that led to improved patient outcomes.
✨Prepare for Financial Discussions
Given the financial sustainability aspect of the role, be ready to talk about your experience with budget management and resource allocation. Highlight any instances where you successfully managed costs while maintaining high standards of care.
