At a Glance
- Tasks: Provide hands-on IT support and troubleshoot tech issues across various teams.
- Company: Join a dynamic company where IT is crucial to daily operations.
- Benefits: Gain valuable experience, develop your skills, and work in a supportive team.
- Other info: Great opportunity for growth in a practical, down-to-earth culture.
- Why this job: Be part of a fast-paced environment and make a real impact on operations.
- Qualifications: Experience in IT support and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a proactive IT Systems Coordinator to join a fast-paced, multi-site environment where IT plays a critical role in day-to-day operations. This is a hands-on role supporting everything from user support and infrastructure to ERP and operational systems across production, warehousing, and office teams.
What you’ll be doing:
- Providing 1st & 2nd line IT support across the business
- Supporting ERP, warehouse, and operational systems
- Maintaining hardware, networks, and user environments
- Troubleshooting issues on-site (including shop-floor tech, scanners, printers)
- Coordinating with suppliers and managing IT assets
- Assisting with system upgrades, improvements, and ongoing projects
What we’re looking for:
- Experience in IT support or a similar coordination role
- Strong knowledge of Windows, Microsoft 365, and general networking
- Exposure to ERP or operational systems (highly desirable)
- Strong communication skills and ability to support non-technical users
- Ability to thrive in a fast-moving, operational environment
- Exposure to business-critical systems and projects
- Opportunity to grow and develop your technical skillset
- Supportive team with a practical, down-to-earth culture
Interested or know someone who might be a great fit? Drop me a message.
Technical Support Specialist in Harrogate employer: Castlefield Recruitment
Join a dynamic and supportive team as a Technical Support Specialist in a fast-paced, multi-site environment where your contributions directly impact day-to-day operations. We offer a practical work culture that values employee growth, providing opportunities to enhance your technical skills while working with cutting-edge ERP and operational systems. With a focus on collaboration and user support, you'll thrive in an environment that encourages innovation and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Specialist in Harrogate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend tech meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT support projects and achievements. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common technical support scenarios. Think about how you'd troubleshoot issues with ERP systems or user environments. The more prepared you are, the more confident you'll feel!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Technical Support Specialist in Harrogate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in IT support and any relevant skills related to ERP and operational systems. We want to see how your background fits with the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Technical Support Specialist role and how your skills can help us thrive in our fast-paced environment. Keep it friendly and professional!
Show Off Your Communication Skills:Since this role involves supporting non-technical users, make sure to demonstrate your strong communication skills in your application. We love candidates who can explain complex tech stuff in simple terms!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Castlefield Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, Microsoft 365, and any ERP systems you’ve worked with. Be ready to discuss specific examples of how you've supported these technologies in previous roles.
✨Show Off Your Troubleshooting Skills
Prepare to share real-life scenarios where you successfully diagnosed and resolved technical issues. Think about times you’ve tackled problems on-site, especially with shop-floor tech or hardware like scanners and printers.
✨Communicate Like a Pro
Since you'll be supporting non-technical users, practice explaining complex concepts in simple terms. During the interview, demonstrate your ability to listen and respond clearly to questions, showing that you can bridge the gap between tech and users.
✨Embrace the Fast-Paced Environment
Be ready to discuss how you thrive in dynamic settings. Share examples of how you’ve managed multiple tasks or projects simultaneously, and highlight your adaptability when faced with changing priorities.
