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- Tasks: Welcome visitors, handle admin tasks, and maintain the internal database.
- Company: Exciting organisation in Harrogate with a focus on employee wellbeing.
- Benefits: Permanent contract, competitive salary, supportive team, and wellbeing days.
- Why this job: Join a growing team and make a difference in customer service.
- Qualifications: Experience in customer-facing roles and strong admin skills.
- Other info: Modern offices with easy transport access and onsite parking.
The predicted salary is between 20000 - 30000 £ per year.
Castlefield Recruitment are delighted to be partnered with an exciting organisation based in Harrogate who are experiencing a high period of growth. Due to the growth, a new opportunity has arisen to join their team on a permanent basis. The client is in new modern offices which are easily accessible via public transport and parking is available onsite. They are looking for someone to join their team who is personable in a customer-facing role. You will join an organisation that places employee wellbeing at the heart of their ethos. This means an incredibly supportive team, employee wellbeing days, and group activities.
Role:
- Welcoming a wide range of visitors
- Occasional receptionist work
- Perform various administration duties including booking meetings, printing, and photocopying
- Updating and maintaining the internal database
- Ensure accurate recording and reporting of data
Person:
- Having past experience working in a customer-facing role
- Be comfortable performing various administration duties
- Confidence to deal with a range of people on a day-to-day basis
Customer Service Member in Harrogate employer: Castlefield Recruitment
Contact Detail:
Castlefield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Member in Harrogate
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at the company. A personal connection can make all the difference in landing that interview.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Since this role is all about customer service and wellbeing, think about how your experiences align with their ethos and be ready to share those stories.
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with a range of people, it’s crucial to show off your personable side. Try mock interviews with friends to get comfortable with your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who fit the bill!
We think you need these skills to ace Customer Service Member in Harrogate
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. This role is all about being personable, so don’t be afraid to show us how you connect with people.
Tailor Your Experience: Make sure to highlight any past customer service experience you have. We’re looking for someone who’s comfortable in a customer-facing role, so share specific examples of how you've excelled in similar situations.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and keep it simple!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Castlefield Recruitment
✨Know the Company
Before your interview, take some time to research the organisation. Understand their values, especially their focus on employee wellbeing. This will help you align your answers with what they care about and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you made a positive impact on a customer or resolved a challenging issue.
✨Be Ready for Admin Questions
The job involves various administrative duties, so be prepared to discuss your experience with tasks like booking meetings or maintaining databases. You might even want to mention any tools or software you’re familiar with that could be relevant to the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, employee wellbeing initiatives, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
