At a Glance
- Tasks: Lead responsive repairs and manage contractor performance for a housing association.
- Company: Cheshire-based housing association focused on quality service delivery.
- Benefits: Competitive salary, professional development, and a chance to make a difference.
- Why this job: Be the key player in improving residents' living conditions and driving service excellence.
- Qualifications: Experience in social housing contract management and strong negotiation skills.
- Other info: Dynamic role with opportunities for career advancement in the housing sector.
The predicted salary is between 36000 - 60000 Β£ per year.
We are working with a Cheshire based Housing Association who are looking to recruit a Contracts Manager to lead the delivery of responsive repairs works on an initial 5 month fixed term contract. You will be the primary point of contact for external contractors, ensuring they deliver high-quality services to our residents while maintaining strict adherence to budgets, health and safety, and performance KPIs.
Key Responsibilities:
- Contractor Management: Oversee external partners, holding them accountable for service delivery, conduct, and meeting all contractual obligations.
- Performance & KPIs: Chair regular contract meetings to monitor progress against SLAs and drive continuous service improvements.
- Financial Oversight: Manage maintenance budgets, approve expenditures, handle valuations and variations.
- Quality & Compliance: Conduct site inspections to ensure works meet building standards and comply with CDM 2015 and Health & Safety regulations.
- Resident Focus: Resolve escalations, complaints, and complex cases with a customer-centric approach.
The Person:
- Experience: Proven track record in social housing contract management, specifically managing contractor performance.
- Knowledge: Deep understanding of social housing legislation, procurement regulations (PCR2015), and safety standards.
- Skills: Excellent negotiation, stakeholder management, and IT literacy (e.g., Oneserve or similar job management software).
Repairs Contract Manager in Ellesmere Port employer: Castlefield Recruitment
Contact Detail:
Castlefield Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Repairs Contract Manager in Ellesmere Port
β¨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Repairs Contract Manager role. You never know who might have the inside scoop on an opportunity.
β¨Tip Number 2
Prepare for interviews by brushing up on your knowledge of social housing legislation and contractor management. We recommend practising common interview questions with a friend or using mock interview tools to boost your confidence.
β¨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your experience in managing contractors and your understanding of performance KPIs. Use real examples to demonstrate how you've driven service improvements in the past.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, weβre always looking for passionate individuals who can make a difference in the housing sector.
We think you need these skills to ace Repairs Contract Manager in Ellesmere Port
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Repairs Contract Manager role. Highlight your experience in social housing contract management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've managed contractors or improved service delivery in the past. We love a good story!
Showcase Your Knowledge: Demonstrate your understanding of social housing legislation and safety standards in your application. Weβre looking for someone who knows their stuff, so donβt hold back on sharing your expertise!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen to join our team!
How to prepare for a job interview at Castlefield Recruitment
β¨Know Your Stuff
Make sure you brush up on your knowledge of social housing legislation and procurement regulations. Being able to discuss these topics confidently will show that youβre not just familiar with the role, but that you truly understand the industry.
β¨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed contractors or resolved complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
β¨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to contractor management or resident complaints. Think about how you would handle these scenarios in advance, focusing on your problem-solving skills and customer-centric approach.
β¨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the companyβs current projects or challenges they face in repairs management. This shows your genuine interest in the role and helps you assess if itβs the right fit for you.