Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide hands-on IT support and troubleshoot tech issues across multiple sites.
- Company: Join a dynamic team in a fast-paced, multi-site environment.
- Benefits: Competitive salary, opportunities for growth, and a supportive culture.
- Other info: Perfect for those who thrive in a fast-moving operational environment.
- Why this job: Gain valuable experience with critical systems and enhance your technical skills.
- Qualifications: Experience in IT support and strong problem-solving abilities required.
The predicted salary is between 34000 - 38000 £ per year.
We’re looking for a proactive IT Systems Coordinator to join a fast-paced, multi-site environment where IT plays a critical role in day-to-day operations. This is a hands-on role supporting everything from user support and infrastructure to ERP and operational systems across production, warehousing, and office teams.
What you’ll be doing:
- Providing 1st & 2nd line IT support across the business
- Supporting ERP, warehouse, and operational systems
- Maintaining hardware, networks, and user environments
- Troubleshooting issues on-site (including shop-floor tech, scanners, printers)
- Coordinating with suppliers and managing IT assets
- Assisting with system upgrades, improvements, and ongoing projects
What we’re looking for:
- Experience in IT support or a similar coordination role
- Strong knowledge of Windows, Microsoft 365, and general networking
- Exposure to ERP or operational systems (highly desirable)
- A hands-on, problem-solving mindset
- Strong communication skills and ability to support non-technical users
- Ability to thrive in a fast-moving, operational environment
Why join?
- Varied, hands-on role across multiple sites
- Exposure to business-critical systems and projects
- Opportunity to grow and develop your technical skillset
- Supportive team with a practical, down-to-earth culture
Interested or know someone who might be a great fit? Drop me a message.
Information Technology Support Specialist in Edinburgh employer: Castlefield Recruitment
Contact Detail:
Castlefield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Specialist in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local tech meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and achievements. This gives potential employers a taste of what you can bring to the table beyond just your CV.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. Think about how you’d troubleshoot specific issues or support non-technical users. Confidence is key, so get comfortable with your answers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Information Technology Support Specialist in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of IT Systems Coordinator. Highlight your experience in IT support, especially with Windows and Microsoft 365, as well as any exposure to ERP systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our fast-paced environment. Share specific examples of how you've tackled challenges in IT support and how you can bring that hands-on, problem-solving mindset to our team.
Show Off Your Communication Skills: Since you'll be supporting non-technical users, it's crucial to demonstrate your strong communication skills. In your application, mention instances where you've successfully explained technical concepts to those who might not be tech-savvy. We love clear communicators!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Castlefield Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, Microsoft 365, and networking basics. Be ready to discuss how you've used these tools in past roles, as well as any experience with ERP systems. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled technical issues in the past. Think about specific challenges you faced and how you resolved them. This will demonstrate your hands-on approach and problem-solving mindset, which is crucial for this role.
✨Communicate Clearly and Confidently
Since you'll be supporting non-technical users, practice explaining complex concepts in simple terms. During the interview, focus on clear communication and active listening. This will highlight your ability to connect with people across different levels of technical understanding.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like troubleshooting a printer issue or coordinating with suppliers. Think through how you would handle these scenarios and be prepared to articulate your thought process. This will showcase your practical skills and readiness for the fast-paced environment.