At a Glance
- Tasks: Provide hands-on IT support and troubleshoot tech issues across multiple sites.
- Company: Join a dynamic team in a fast-paced, multi-site environment.
- Benefits: Competitive salary, opportunities for growth, and a supportive culture.
- Other info: Perfect for those who thrive in a fast-moving operational environment.
- Why this job: Gain valuable experience with critical systems and enhance your technical skills.
- Qualifications: Experience in IT support and strong problem-solving abilities required.
The predicted salary is between 34000 - 38000 £ per year.
We’re looking for a proactive IT Systems Coordinator to join a fast-paced, multi-site environment where IT plays a critical role in day-to-day operations. This is a hands-on role supporting everything from user support and infrastructure to ERP and operational systems across production, warehousing, and office teams.
What you’ll be doing:
- Providing 1st & 2nd line IT support across the business
- Supporting ERP, warehouse, and operational systems
- Maintaining hardware, networks, and user environments
- Troubleshooting issues on-site (including shop-floor tech, scanners, printers)
- Coordinating with suppliers and managing IT assets
- Assisting with system upgrades, improvements, and ongoing projects
What we’re looking for:
- Experience in IT support or a similar coordination role
- Strong knowledge of Windows, Microsoft 365, and general networking
- Exposure to ERP or operational systems (highly desirable)
- A hands-on, problem-solving mindset
- Strong communication skills and ability to support non-technical users
- Ability to thrive in a fast-moving, operational environment
Why join?
- Varied, hands-on role across multiple sites
- Exposure to business-critical systems and projects
- Opportunity to grow and develop your technical skillset
- Supportive team with a practical, down-to-earth culture
Interested or know someone who might be a great fit? Drop me a message.
Information Technology Support Specialist in Edinburgh employer: Castlefield Recruitment
Join a dynamic team in Harrogate as an Information Technology Support Specialist, where you'll thrive in a fast-paced environment that values hands-on problem-solving and collaboration. With opportunities for professional growth and development, you'll be part of a supportive culture that encourages innovation while working with critical business systems across multiple sites. Enjoy a varied role that not only enhances your technical skills but also allows you to make a meaningful impact on day-to-day operations.
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Support Specialist in Edinburgh
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Castlefield Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Castlefield Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Castlefield Recruitment!
✨Direct Apply to Castlefield Recruitment
Let's not forget to apply directly through the Castlefield Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Information Technology Support Specialist in Edinburgh
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Castlefield Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Castlefield Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Castlefield Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
